TV Execs Concerned Hulu Is Undermining Their Business Model

TV Execs Concerned Hulu Is Undermining Their Business Model

ABC, Fox and NBC created Hulu in order to get ahead in the web streaming game, but may have been too successful. Now that more viewers are becoming comfortable with catching their favorite shows online rather than through traditional means, Hulu may be hurting the companies’ bottom lines. [More]

EECB Results In $525 Bank Of America Overdraft Fee Refund

EECB Results In $525 Bank Of America Overdraft Fee Refund

Corey admits that he messed up. He was the one who didn’t keep as close track of his transactions as he should have, and overdrafted his account. It was Bank of America‘s policies, however, that resulted in his being hit with fifteen overdraft fees at $35 each, for a total of $525 over the course of a weekend. Corey knew that he was in the wrong, but thought that these fees were unfair, and also more than he could afford. So what did he do? He used what he’s learned from reading Consumerist to make his case to the people in charge.

Asking Comcast To Lower Your Bill Results In Comcast Lowering Your Bill

Asking Comcast To Lower Your Bill Results In Comcast Lowering Your Bill

If you’re paying too much for cable these days, it really doesn’t hurt to call and ask for a discount. You never know, your cable company might surprise you. That’s what happened to reader Nitin.

EECB Saves Reader From Dell Hell

EECB Saves Reader From Dell Hell

While we never like to hear the awful stories that come through our doors, it’s a relief to know we can help. Listen to Reader B.J’s harrowing Dell tale, and the EECB that saved the day.

How To Pay Off $35,000 In Consumer Debt In 3 Years

How To Pay Off $35,000 In Consumer Debt In 3 Years

J.D. at Get Rich Slowly has made his final payment and is now free of consumer debt. He still has a mortgage, but has eliminated $35,000 of consumer debt that began with a $500-limit department store credit card.

Success Story: Woman Captures Her Own Identity Thief

Success Story: Woman Captures Her Own Identity Thief

Readers alerted us to a great story in today’s San Francisco Chronicle. A woman who lost $30,000 in business and six months of her life to a local identity thief captured her tormentor… on foot.

FCC Chairman Orders Telecoms To Restore Access To Free Iowa-Based Conference Call Providers

FCC Chairman Orders Telecoms To Restore Access To Free Iowa-Based Conference Call Providers

The Chairman of the FCC, Kevin Martin, has issued a stern rebuke to the telecoms that blocked their subscribers from accessing free Iowa-based conference call providers. Quoth the Chairman:

We actually contacted the companies that were listed in the press [reports] and said our rules prohibit you from blocking consumers’ access to any of the service providers… One had stopped blocking, but we heard complaints the next week that they were restricting access, sort of narrowing the pipe. We called them back and said, no, no, you can’t artificially degrade [service] either.

We think you should celebrate this reversal with your friends on a free Iowa-based conference call. If the service is blocked, or in any way degraded, don’t hesitate to fill out the FTC’s consumer complaint form. — CAREY GREENBERG-BERGER

Attention: You Lowered Your APR Just By Asking, Again.

    I’d been thinking seriously about getting a new card and transferring the balance…. I was fairly certain that I could find a card that would allow me to transfer my balance and pay 0% for at least a year (Instead of paying 500+ bucks in interest over the next 6 months with my current card).

Attention: You Lowered Your Cable Bill

No, Paul, thank you for sharing your story.

Threatening To Cancel Cable Can Get You Discounts

Threatening To Cancel Cable Can Get You Discounts

As we mentioned yesterday, threatening to cancel your cable for another provider can sometimes unleash a shower of freebies and rebates as the company tries to get you to stay.

Sending Broken Stuff Back Really Works

A few weeks ago we posted about how instead of throwing out broken gear, try mailing it back to the manufacturer with a nice note, and they may just very well send you a new one.