Cox Gives a Discount, Then Extends your Subscription

Cox Gives a Discount, Then Extends your Subscription

Mr. Nguyen knows that you can get a cheaper cable bill just by asking, and he did just that. What he did not ask for was to be signed up for a contract plan because of this discount, and he especially would have preferred to be told this before he received a big nasty warning. His letter, inside.

Proactiv Is A Subscription And You Will Be Charged Bi-Monthly

Proactiv Is A Subscription And You Will Be Charged Bi-Monthly

By ordering now, you will receive a one month supply of our 3-piece club package. After 30 days, you’ll receive our regular 2 month supply of Proactiv every 60 days at the guaranteed low price of just $39.95 plus $5.95 s&h per shipment, which will automatically be billed to the same credit card you provide today.

If you don’t cancel you’ll be responsible for the shipping, so make sure you pay attention to what you are agreeing to. This goes for all infomercial-type products.—MEGHANN MARCO

Girls Gone Wild Customers: “For God’s Sake! Stop Sending Me Boobs!”

Girls Gone Wild Customers: “For God’s Sake! Stop Sending Me Boobs!”

It’s a sad state of human affairs when a consumer — only willing to pay for the one-time privilege of seeing a few hundred breasts bouncing up and down — is instead enrolled into an ongoing program that smothers him in a jubbly, endless ocean of tits. Unfortunately, it’s a plight all too many consumers of the Girls Gone Wild series of tapes have to face every day.

Customer Enjoys Painless Robot Interaction

Customer Enjoys Painless Robot Interaction

Stuck in the phonic bowels of a robot automated customer support line, claustrophobically twitching for the five seconds of actual human interaction required to resolve your complaint, it can be hard to remember that sometimes automated lines actually have their advantages. Blair wrote us in with a positive experience with automation:

Consolidated Media Services Scams “Subscribers”

ConsumerAffairs.com warns of Consolidated Media Services, a magazine-subscription telemarketing service that is unscrupulously scamming hundreds of dollars from customers who never subscribed to their publications to begin with: