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Posts Tagged “

subpoenas

complaints

It Takes Two Subpoenas And A Contempt Threat To Get A Response From WaMu

Washington Mutual will give you a copy of the check that you've been requesting for a year, but first you will need to subpoena them twice and attempt to have them held in contempt of court. That's what one reader experienced when her employer, a law firm, needed a document from the megabank. As she puts it: "If a law firm with the power of a subpoena behind them can't get WaMu to cough up a document in a timely manner without a massive amount of headache, I'd hate to see what the average consumer has to deal with." More »

Carey will be on the FOX Business Network, discussing our reader's fabled dusty PS3, this Friday morning at 7:45 AM.

polls

Is This Playstation 3 Too Dusty To Be Repaired Under Warranty?

We now have pictures of the Playstation 3 that Sony refused to repair under warranty because the unit was too dusty. Sony originally claimed that the pictures would not be released without a subpoena, and that the dust presented a threat to their technician's health that could only be alleviated if our tipster paid $150. After our posts, Sony abruptly reversed course and released the pictures to our tipster. Sony's letter, the pictures, and our poll, after the jump. More »

FOX Business Network picks up our Sony PS3 "excessive dust voids your warranty" story [FOX Business Network]

audio

Sony CSR: What? No! Dust Doesn't Void Your PS3 Warranty!

A Sony CSR admitted to reader Ive that dust should not void a Playstation 3's warranty. Transcript and audio, after the jump. More »

sony

Dust Voids PS3 Warranty

"I just got off the phone With PS3 customer support who kindly informed me that my PS3 is "too dusty" to be replaced under warranty. But won't provide pictures unless they are subpoenaed." More »