Purchasing tickets to see your favorite musician in concert or to cheer on the hometown team should be a relatively pain-free, if not exciting, experience. But with the onset of new technology and less-than-truthful resellers, a shadow of deception can cloud consumers’ ticket buying decisions. [More]
The StubHub Music app, which just launched to a national audience, aims to connect music lovers with concert tickets. And if a show isn’t sold out, the reseller will sometimes even point you to tickets you can buy from the venue — but not if those tickets are being sold by Ticketmaster. [More]
Didn’t purchase those tickets on your StubHub account? Well, join the club, because numerous accounts on the ticket resale site were recently hacked. [More]
Soccer fans (yes, other countries, we know you call it football) in Brazil trying to score resold tickets on StubHub in that country have been blocked from doing so after the site suffered a large denial-of-service attack and shut down. This, amidst the insistence of soccer’s governing body FIFA and the Brazilian government that all tickets to the upcoming World Coup tournament should come directly from FIFA. [More]
Can we pause for a moment to reflect on the plight of the lowly Super Bowl ticket scalper? He toils thanklessly for his art and all he asks in return is that you pay him several thousands of dollars to watch a football game in which you probably have no personal stake. With heartless, penny-pinching fans taking a risk by purchasing their Super Bowl tickets through “legitimate” means, this year’s scalpers may be forced to sink to selling NHL or NBA tickets just to pay the rent. [More]
Remember how Ticketmaster promised it was going to be all upfront and transparent about which service fees and charges you’d be paying on tickets, but then sort of dropped the ball? It’s now StubHub’s turn to promise more transparency, with its new “All-in” ticket pricing announcement today. It basically promises that the price you see for a listed ticket is the total price you’ll end up paying at checkout. [More]
Yesterday baseball fans were probably super jealous of the lucky guy who snagged a $6 ticket to Game 1 of the World Series in Boston on StubHub — half in fees, half the listed price for the ticket — but it seems whoever sold the ticket wasn’t too pleased about it. According to the buyer, StubHub yanked the ticket, citing it as a “fraudulent purchase.” [More]
On the one hand, it’s pretty darn awesome and amazing that a guy was able to buy a ticket to Game 1 of the World Series for only $6 on StubHub. But it’s also a bit sad for whoever listed that ticket, as it was probably — okay, most definitely — a mistake. [More]
Yet another company with the potential to tick off a lot of consumers has slipped a consumer-unfriendly mandatory binding arbitration clause into its user agreement. This time, it’s the ticket re-selling marketplace StubHub, but there is a way for users to opt out of this clause. [More]
You want to go see the Rolling Stones, Bruce Springsteen, Kanye West, Billy Joel and more? Sure you do, so do I. But to the scalpers that are trying to turn a profit by reselling tickets to a star-studded benefit concert for victims of Hurricane Sandy, I have one thing to say to you: You are slime. [More]
People talk about the risk posed by the immediacy of the Internet. Items can be posted with little thought about consequences, or made public by accident, and no matter how much deleting or editing you might do, the truth — as the kids say — is out there. Nowhere is this danger more evident than the Twittersphere. [More]
Major League Baseball teams can try to raise their ticket prices to increase revenue, but supply and demand ultimately determine their prices. Seas of empty seats at baseball games and stockpiles of marked-down tickets available on sites such as StubHub can make for ridiculously cheap tickets, especially in cities with bad teams. [More]
Vinay’s StubHub tickets to see Lady Gaga never arrived in his inbox, but StubHub insists that they delivered the goods and refuses to issue a refund. StubHub’s only communication with Vinay was a short confirmation email promising that the real tickets would arrive via SubHub’s e-LMS system. The tickets still hadn’t arrived the day of the concert, and armed with only a confirmation email in hand, Vinay was turned away from the venue.
An internet auction giant, payment processor and ticket broker? Or the parent company of CNBC, retail store card giant, maker of light bulbs and appliances… No, we don’t mean the Sheinhardt Wig Company…
The New England Patriots last week received the names of 13,000 people who bought or sold Pats tickets through StubHub. Season ticket holders are rightly concerned that the Pats may now revoke the subscriptions of those who circumvented the Pats’ own Ticketmaster-run system.
Private ticket sales will emerge from the shadows under a five year agreement signed by Major League Baseball that will make StubHub the only official site where fans can buy and sell baseball tickets amongst themselves. 25 of the 30 MLB teams already run secondary ticket trading sites, but starting in 2008, they will consolidate under a StubHub-run, MLB-branded site. Some teams are less than excited.