Consumerist

Posts Tagged “

Streisand effect

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backlash

Creative Backs Down, Reinstates Spurned Developer

Creative Labs heard your chest-beating across the internet and decided to reinstate spurned developer Daniel_K less than a week after booting him from their forums. Unlike Creative, Daniel_K issued drivers that allowed Creative sound cards to work properly under Vista, and even enabled previously crippled features. The drivers were downloaded over 100,000 times. The company thanked the developer by accusing him of "enabling our technology and IP to run on sound cards for which it was not originally offered or intended, [in] effect, stealing our goods." Even though he has been reinstated, Daniel_K is still pissed. More »

11:39 AM on Sat Apr 5 2008
By Carey
7,044 views, 42 comments

Latest by lostalaska: I bought a copy of Vista premium and installed it as a dual boot with win XP on my PC. more »

backlash

Creative Sparks Customer Revolt When It Tries To Silence Third-Party Programmer

Creative's executive team will be coming in to quite a mess Monday morning, thanks to its VP of Screw Ups, Phil O'Shaughnessy. Friday morning, he posted a warning on the Creative customer forums that told programmer Daniel_K to stop writing his own drivers for their X-Fi sound cards. The cards still won't work on Vista over a year after the OS was released, because Creative hasn't released drivers for them—but by Mr. O'Shaughnessy's account, Daniel_K is "stealing" from Creative by making the cards work. Then the weekend happened. More »

2:07 AM on Mon Mar 31 2008
By Chris Walters
104,005 views, 140 comments

Latest by Kay Bee: creative: jerks. more »

trademarks

Plastic Surgery Company Sues Consumer Site For Negative Customer Reviews

Lifestyle Lift claims it's a "minor one-hour procedure with major results," but a lot of customers who have paid for the procedure have been left unhappy, and they've consequently posted reviews about it on a plastic surgery review blog called RealSelf. Lifestyle Lift has sued RealSelf, claiming trademark infringement, and now RealSelf has countersued, claiming Lifestyle Lift padded RealSelf's site with shill reviews. More »

8:49 AM on Tue Mar 4 2008
By Chris Walters
9,777 views, 31 comments

Latest by Spooty: Followup: the RealSelf blog linked to in the post has this: "UPDATE: 5/12/08 - this matter was settled by more »

legal threats

"Tiny Details" Owner Sends Miniature Threats To Former Customer

Tiny Details is a work-at-home company that pays hobbyists to make little dollhousey things. You buy the materials from Tiny Details for $55, make the assigned object(s), and Tiny Details buys them back. Unfortunately, many customers have complained about problems getting payments or refunds from the company over the years—here's their less-than-stellar BBB entry. Yesterday Kristopher Buchan, the owner of Tiny Details, emailed one former customer/client to tell him his complaints amounted to libel. Buchan demanded the customer remove them from teh interweb, and threatened him repeatedly with a lawsuit. And now we're posting about it on The Consumerist! See how that works, Tiny Details? More »

11:08 PM on Wed Feb 27 2008
By Chris Walters
10,793 views, 62 comments

Latest by Trica: I, too, have been scammed by Tiny Details. I ordered my kit, did a sample and sent it in for more »