This ad from 2012, cited in the FTC complaint, shows that TracFone did not even mention the possibility of data throttling in the fine print.

TracFone To Refund $40 Million To Customers For Deceptive “Unlimited” Data Claims

Beginning in 2009, TracFone began selling supposedly unlimited prepaid data plans for $45 under brands like Straight Talk, Net10, Simple Mobile, and Telcel America, but without clearly disclosing that users who went beyond certain monthly usage thresholds would have their data speeds throttled or cut off entirely. But today, in a settlement with the Federal Trade Commission, TracFone has agreed to refund $40 million to affected customers. [More]

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Straight Talk Users Sue Walmart And TracFone Over Throttling Of Unlimited Data Plans

Once again, a lawsuit calls into question the definition of “unlimited” when it refers to smartphone data plans. This time, the plaintiff claims that Straight Talk Wireless (a partnership between TracFone and Walmart) is effectively putting monthly data caps in place by throttling data speeds for users once they use a certain amount of data. Furthermore, alleges the complaint, users aren’t being told about the throttling until it’s too late. [More]


Straight Talk Cuts Off My Data, Will Only Explain Why In Confusing Doublespeak

Mike’s phone spent two weeks in the repair depot at Samsung. When it came back, shortly afterward his data stopped working. Oh, no! Would it have to go back for more repairs already? Well… no, that wasn’t the problem. The problem is that his mobile carrier, Straight Talk, has throttled his data access down to nothing. [More]