AT&T Employee Misleads Customer, And Now He's Trapped In A 2-Year Contract

AT&T Employee Misleads Customer, And Now He's Trapped In A 2-Year Contract

A little over a month ago, Mark gave up on his GoPhone SIM, went into an AT&T store with his iPhone 2G in hand, and signed up for a new two year, post-paid plan. The sales rep promised Mark that his corporate discount would apply, and instead of a contract presented just a receipt. Now AT&T is saying there’s no corporate discount on an iPhone purchase—even though he didn’t buy an iPhone, just the service plan—and that he can’t cancel now without paying an ETF because it’s past the 30 day mark.

Urban Outfitters Employee Likes Being Flashed, Will Force You To Play Along

Urban Outfitters Employee Likes Being Flashed, Will Force You To Play Along

Miriam got a rude surprise at Urban Outfitters yesterday when she was trying on some clothes. Loud music doesn’t cover up the nipples, people; keep the changing room doors shut, or at least don’t laugh about it after exposing a customer.

http://consumerist.com/2008/12/30/according-to-bloomberg-retailers-expect/

According to Bloomberg, retailers expect to close 73,000 stores in the first half of 2009, because no one bought enough Christmas presents. Thanks, Marc!

As Retailers Suffer, Shoppers Start Haggling

As Retailers Suffer, Shoppers Start Haggling

Shoppers are frequently haggling over prices, even at major chain stores, the AP reports. With retail stores suffering, “you’d have to be a moron not to ask for a discount.”

Man Finally Gets His $130 Back From Circuit City

Man Finally Gets His $130 Back From Circuit City

In an update and conclusion, reader Sean let us know he finally got satisfaction regarding his story that we posted, “Circuit City Credits Wrong Card For $130 Return, Sends You Away With Nothing.”

TVs Will Be Cheap, But Will Anyone Buy Them?

TVs Will Be Cheap, But Will Anyone Buy Them?

Everyone seems to agree– this year will be the year of the cheap big-screen tv. The only question remains… will anyone buy them?

Circuit City Credits Wrong Card For $130 Return, Sends You Away With Nothing

Circuit City Credits Wrong Card For $130 Return, Sends You Away With Nothing

UPDATE: Man Finally Gets His $130 Back From Circuit City

NWV Direct Caught Pulling Bait And Switch, Tries To Backpedal

NWV Direct Caught Pulling Bait And Switch, Tries To Backpedal

Joshua caught New World Video Direct trying to pull a bait and switch on him with a recent order, so he canceled it and gave them a bad review on resellerratings.com. They contacted him to ask if he’d remove the rating. Joshua wrote back to decline, but he reminded them that it’s actually pretty simple to develop a decent reputation as retailer: “If you want to have anyone trust you as a business you have to only list items you plan to sell for the price you plan to sell them at.”

Walmart Decides To Honor DRM-Protected MP3 Purchases After All, At Least For Now

Walmart Decides To Honor DRM-Protected MP3 Purchases After All, At Least For Now

Last month, Walmart announced it was shutting down the DRM side of its online music store, and too bad if you were a customer, because they were also going to turn off the DRM server that authorized your music for playback. Apparently enough customers complained, because they came to their senses—at least for the time being—and decided to keep the server running. Read their email below.

Walmart Shuts Down Music Store, Deactivates DRM-Protected Songs

Walmart Shuts Down Music Store, Deactivates DRM-Protected Songs

Last week, Walmart sent out emails to its online music store customers letting them know that on October 9th, 2008, they will no longer be able to play any DRM-crippled tracks. Unlike Yahoo, which did the right thing by offering free replacement downloads of unprotected songs when they killed their DRM program, Walmart simply brags about its new unlicensed model and tells you to burn your protected tracks to CD if you really want to listen to them in the future. Good job, Walmart, there goes another betrayed consumer into the welcoming arms of digital piracy. And another. And another…

Shaw's Wants You To Shop More With Their Wheeled Baskets

Shaw's Wants You To Shop More With Their Wheeled Baskets

Shaw’s has wised up to the trick of using a basket instead of a shopping cart to physically limit your grocery purchases, and they’ve come up with a creative workaround: convertible baskets that you can drag behind you on wheels when they become too heavy to carry.

This Is Probably Not A Good Place To Look For A Job Right Now

This Is Probably Not A Good Place To Look For A Job Right Now

Sidd snapped this photo at the Palisades Mall in West Nyack, NY over the weekend. “Flexible hours” in this case might mean a lot of free time very soon.

Supermarkets Begin To Shrink

Supermarkets Begin To Shrink

The New York Times reports that several supermarket and retail chains, including Safeway, Walmart, and Whole Foods, are beginning to experiment with much smaller store sizes that emphasize things like cafes, prepared meals, and produce. The idea is to emphasize speed over choice, and was apparently triggered by UK competitor Tesco, which has launched over 70 small-format supermarkets in Nevada, Arizona, and Southern California over the past year. Of course, the stores also require less shelf space for products than they did a year ago.

http://consumerist.com/2008/08/13/best-buy-will-start-selling-1/

Best Buy will start selling the iPhone on September 7th, making it the only retailer other than Apple and AT&T to offer the device. [Associated Press]

A Complete List Of Starbucks Locations That Will Be Closing

A Complete List Of Starbucks Locations That Will Be Closing

Starbucks has released the complete list of stores that will be closing. You can browse the full list, organized alphabetically by state, inside.

Not Even Mini Babybel Cheese Can Escape The Grocery Shrink Ray

Not Even Mini Babybel Cheese Can Escape The Grocery Shrink Ray

Violating every conceivable standard of decency, the Grocery Shrink Ray has unleashed a heartless attack on baby cheese. Mini Babybels, those adorably pudgy wax-encrusted cheese cylinders, were once allowed to grow until they reached 132 grams. Now, the Babybel’s are a stunted 120 grams.

Man Tries To Buy From "The Camera Professionals," Fails

Man Tries To Buy From "The Camera Professionals," Fails

“The Camera Professionals” are not actually that professional, nor do they have cameras to sell you. That’s what ZDNet reporter Josh Taylor discovered when he decided to take their Google AdWord bait and buy a camcorder they were offering for nearly $300 less than other stores. He didn’t expect much success, and he was richly rewarded:

Big Box Retailers Fight Back Against FCC's Recent Fines

Big Box Retailers Fight Back Against FCC's Recent Fines

Best Buy, Circuit City, and Sears are all contesting the FCC’s recent fines against them for not properly following analog transition rules in their stores, reports Ars Technica. Last week, Best Buy submitted a 41-page response (PDF) that claimed among other things that the FCC has no authority to fine them.