Whether you’re one of those shoppers with way too many grocery store loyalty cards or just a few, swiping those at checkouts could be doing far more than just giving you a few cents off your favorite cereal. Stores like Safeway and Kroger are building up their research on how their customers shop, developing customized pricing on the things you like the most. So is that a creepy invasion of privacy or worth it if you save money? [More]
In the future, there might be no checkout clerks at the supermarket. WSJ reports on how a device at Stop & Shops and Giant supermarkets in the northeast is eliminating checkout lanes and increasing store sales. It’s a “ScanIt!” and it’s a handheld device that shoppers use to scan their own groceries as they put them in their shopping cart. When they want to pay, they just plug it into self checkout station at the end and settle the bill. [More]
Frank spotted this sign at his local Stop & Shop. “And to think, one of the reasons we moved to this town was for its highly touted education system,” he laments. Maybe the employees of this convenience store are from the next town over. [More]
In the Stop & Shop case, police say that late at night — after shopping crowds had thinned and the staff was whittled to a skeletal crew — four young men entered several stores in Rhode Island and Massachusetts, distracted employees and replaced several card-swiping machines with devices that looked similar. The thieves’ systems, however, housed mini circuit boards that recorded customers’ data and PINs.
One time we bought some kitty litter at a NJ Shop Rite and noticed the price at checkout was higher than on the in-store label. Standard store policy says this means we get it for free. We brought bag up to customer service. They sent a stock boy to check the aisle. He returned and said we were wrong. We went back to the shelves ourselves, grabbed the label, and presented it to the desk. Customer service people sheepishly gave us the litter on the house.