(Renee Rendler-Kaplan)

Starbucks & Spotify Team Up In Streaming Music Deal

Just two months after Starbucks stopped selling CDs in its stores, the coffee chain says it’s going to be filling customers’ ears with music another way, announcing a streaming partnership with Spotify that will let customers have a say in what’s being played. [More]

Starbucks Is Really Sorry That This Employee Flipped Out On Customer (And That It Was Caught On Video)

Starbucks Is Really Sorry That This Employee Flipped Out On Customer (And That It Was Caught On Video)

There’s a widely held misconception that customer service used to be perfect “back when,” and every retail transaction was straight out of a 1960s sitcom. The fact is that customers and store employees have been going at each other since the first paleolithic entrepreneur tried to upsell his neighbor on a thrashing stick to go with his bludgeoning stone. But now we all get to see and hear about these retail rows and foodservice fisticuffs — and companies are often compelled to apologize for them — thanks to social media. [More]

Starbucks Introduces The “Mini Frappuccino” For When Tall Is Just Too Tall

Starbucks Introduces The “Mini Frappuccino” For When Tall Is Just Too Tall

There are times, certainly, when you’re craving a bit of sugary indulgence. But for those occasions when a small isn’t small enough (or a tall is too tall?) Starbucks is introducing a “Mini Frappuccino” for a limited time. [More]

We All Somehow Survived The 5-Hour Starbucks Register Outage

We All Somehow Survived The 5-Hour Starbucks Register Outage

On Friday, people across the United States and Canada banded together to get through a crisis. Payment systems at corporate-owned Starbucks stores across the U.S. and Canada went down, leaving about 8,000 stores unable to collect money in exchange for food and beverages. While the crisis only lasted for one afternoon and evening, Starbucks managed to thrill customers by giving food and drinks away instead…and raised a lot of questions about the flaws in modern payment systems. [More]

(frankieleon)

Starbucks Sales Are Up Because People Are Willing To Spend More On Pricy Menu Items

In the bid to part customers with their hard-earned cash, Starbucks is raking in the cash these days partly because people are willing to spend money on new, pricier menu items. As it turns out, hiking the price of a croissant is something we’re willing to deal with. [More]

Starbucks Wants You To Buy Mom A $200 Gift Card Worth $50 Because It’s Your Mom

Starbucks Wants You To Buy Mom A $200 Gift Card Worth $50 Because It’s Your Mom

If you missed your chance to buy Starbucks’ $200 silver keychain that acted as a $50 gift card during the 2014 holiday season, you have another shot at stainless steel glory. [More]

The Description Of Starbucks’ New S’mores Frappuccino Makes My Teeth Hurt

The Description Of Starbucks’ New S’mores Frappuccino Makes My Teeth Hurt

Without even having tasted Starbucks’ newest flavor promotion, the S’Mores Frappuccino that’s heading to stores for the summer, my teeth have already made up their mind about this thing, and boy, are they worried. [More]

(With permission from kara.mary.alice on Instagram)

Nice People Doing Nice Thing For Fellow Starbucks Customer Explain Why They Couldn’t Be Nice Faster

Proving that heroes can come in every shape, size and age, an elderly couple not only returned a man’s wallet after he’d left it at Starbucks, but wrote a note to him explaining why they weren’t able to catch up with him in time, and expressing concern that he’d been upset when they saw him walking off without it. [More]

(Michael Sauers)

Starbucks Expands Tuition Reimbursement Program To Cover Four Years Of Online Schooling

After more than 2,000 Starbucks workers headed to college through the company’s tuition reimbursement program with Arizona State University, the mega-coffee company announced it wouldn’t leave those student high-and-dry after just two years. Now, the company plans to expand the offering to cover a full four years of tuition at the college for eligible employees. [More]

Starbucks Finally Gets Around To Selling Yogurt-Based Cups, Smoothies, Parfaits After Two Years

Starbucks Finally Gets Around To Selling Yogurt-Based Cups, Smoothies, Parfaits After Two Years

The unlikely partnership between Starbucks and Dannon parent company Danone that Consumerist first reported on back in 2013 is finally coming to fruition with the launch of an exclusive line of yogurt-based smoothies, parfaits and fruit cups at 4,300 of the company’s coffee shops. [More]

(Starbucks)

Starbucks Celebrating Frappuccino’s 20th Year With Birthday Cake Flavor

When I turned 20 I added an extra package of ramen noodles to the pot and treated myself to some wine coolers that just happened to appear in my refrigerator. But it appears Starbucks is going the more traditional route to celebrate the 20th anniversary of its Frappuccino, by debuting a limited-time birthday cake flavor. [More]

Starbucks Stops Writing “Race Together” On Cups, But Says Campaign Is “Far From Over”

Starbucks Stops Writing “Race Together” On Cups, But Says Campaign Is “Far From Over”

Last week, Starbucks CEO Howard Schultz raised a lot of eyebrows with the launch of an ill-received campaign to start a public discussion about racial issues by having employees write or sticker cups with “race together.” On Sunday, the company pulled the plug on the cup-marking portion of the project, but Schultz says it’s not the end. [More]

(ronnyg)

Seattle & The Empire State Building To Serve As Testing Grounds For Starbucks’ New Delivery Service

When creating a plan to test its long-awaited delivery service, it comes as no surprise that Starbucks would choose its own turf in Seattle. But in a bit of an unusual choice the company also chose a second location: The Empire State Building. [More]

Starbucks Will Offer Cold-Brew Coffee, In Limited Quantities

Starbucks Will Offer Cold-Brew Coffee, In Limited Quantities

Dedicated iced coffee drinkers and dedicated snobs will tell you that the flavor of cold-brewed coffee is superior to coffee that has been brewed the regular way and cooled down. You’ll soon be able to try Starbucks’ version of the drink in certain regions of the country, but only if you get there early enough. [More]

Starbucks Mobile Ordering Expands To Washington And Idaho

Starbucks Mobile Ordering Expands To Washington And Idaho

If you’re dreaming of the day that you can order and pay for your Starbucks beverage with no human interaction whatsoever, you’re apparently not alone. Customers have been asking for the ability to order in advance from the mobile app for as long as Starbucks has had a mobile payment app, and the test is expanding from just one city to two states. Starbucks says that it should go national later this year. [More]

(Avitania Satari Bronstein)

Ex-Cop Battles Starbucks Tip Jar Thief, Saves The Day And $4

When is it worthwhile to intervene when you see a crime happening? That was the question raised recently in Orange County, California, when two men resorted to violence over a Starbucks tip jar containing only a few bucks. One was an ex-cop who was buying a drink at Starbucks, and the other a bike-riding thief. [More]

(Emily)

Starbucks To Stop Selling Those CDs Sitting In Front Of The Registers

When grabbing your morning cup of joe at the local Starbucks, you’ve probably noticed a small array of CDs delicately displayed in front of the cash register. Well, soak it up next time, because the ‘Bucks says it’s going to stop pushing Dave Matthews Band, Taylor Swift, holiday compilations and other artists on us while we’re looking for a caffeine boost. [More]

Starbucks Adds Specialty Coffee Delivery Service Subscription

Starbucks Adds Specialty Coffee Delivery Service Subscription

Starbucks launched a delivery service Tuesday, just not the long-awaited service it’s been touting for the past few months. Instead, the company unveiled a small-batch monthly delivery subscription service of recently roasted coffee. [More]