Staples error in your favor

Staples Offers 99 Cent Stamp With Free Shipping, Wants $10 Shipping After Orders Go Through

Oops. Staples offered a great deal on self-inking address stamps that seemed too good to be true: 99 cents for a stamp, with free shipping. By the time the transactions went through, the deal actually was too good to be true, making deal-hunters sad and upset with Staples. [More]

What you pay for this stapler at Staples.com will depend on your ZIP code.

Staples.com & Others Charge You Different Prices Based On Where You Live

Most of us know that prices at a retail chain can vary from location to location. Conversely, many people assume shopping online means they’re getting the same price as everyone else in the country. Not always. [More]

(Ron Dauphin)

Staples Gave Me A $50 Discount Just Because I Asked For One

Back in November, Consumerist reader M. bought an office chair through Staples.com at $50 off the $300 regular price. She liked the chair a lot so she wanted to get another one, but the price had gone back up. Couldn’t hurt to ask for the lower amount, right? [More]

(Old Man Musings)

Your Guide To Black Friday Start Times: Start Planning Extreme Shopping Strategies

We already know that Walmart is pushing back its Black Friday sale start time to 8 p.m. on Thursday (yes, that’s Thanksgiving!), but what about all its competitors? When are those doors going to come banging open to allow the frenzied flow of devoted discounters to get to work? Let’s just say it might be a good idea to scheduled dinner early in the day if you want to partake in the retail madness. [More]

(Ron Dauphin)

Staples Agrees To Let New Best Pal Forever Amazon Install Lockers In Its Stores

We’ve heard about Amazon’s new delivery system, wherein online shoppers can send their packages to physical pick-up locations and grab their stuff from lockers. Previously the company announced that the lockers would be at grocery stores and malls and the like, and now it seems Staples is on board to become a locker host as well. [More]

Staples, Where ‘Item In Stock’ Means ‘Meh, I Don’t Feel Like It’

Staples, Where ‘Item In Stock’ Means ‘Meh, I Don’t Feel Like It’

Perhaps irrationally, Robert thought that because the Staples website said that the tablet he desired was “in stock” at the nearest Staples store, that meant that it would be available for purchase. You can’t be too sure, so he called up the store. Yes: they had three tablets! Score! He drove to the store to bring home his precious, precious Nexus 7. The very same employee he had spoken to on the phone dispatched someone to get the tablet, and he was told that there were none in stock. [More]

"I talked to...Carol?"

What Happens If You Try To Hold A Board Meeting In The Office Chair Department Of Staples?

Have you ever looked at the furniture set up in an office-supply store and asked yourself, “I wonder what would happen if I brought a group of people and tried to hold a business meeting here?” To be honest, neither had we, but that’s why we don’t run Improv Everywhere. The NYC-based group has staged events like the No-Pants Subway Ride and flooding a Best Buy store with ordinary shoppers wearing plain blue polo shirts to see what would happen. For their latest mission, they rounded up 24 middle-aged actors, put them in suits, and held a board meeting right in the furniture section. [More]

(Click to enlarge)

If Staples Never Had Any Hard Drives In Stock, Were They Ever Really On Sale?

Jordan had two glorious things happening to him at the same time. He had a $220 gift card to Staples, and the office-supply chain had Kingston solid State drives on sale for the wonderfully cheap price of $79.99. They were marked down from $199.99. He headed to his local store to take advantage of the deal, since Staples.com wouldn’t let him use the gift cards. At Staples, he learned that while his local store had the the item on display, they didn’t actually have them in stock. Now he’s questioning reality: was the item on sale last week or this week? Did the sale really ever exist? Was the lack of stock an accidental bait-and-switch move? (If it were an intentional one, they’d push the drives on customers for $200, or try to sell them a cheaper but inferior model.) Why won’t the web site accept gift cards? [More]

Can I just refuse the sale?

Puzzling Sales At Staples And The Fresh Market

Perhaps irrationally, our readers assume that chain store employees are supposed to read sale signs before posting them on the shelf. [More]

(soul_motor)

Are Office Supply Stores Following Big Box Chains Down The Drain?

We’ve seen big box stores pare down the number of retail stores from their roll, as well as cut physical space and try to bulk up online sales. Now it looks like office supply stores are the latest retailers to feel the heat from Amazon: Staples announced it would be shuttering 45 stores in Europe and speed up the closing of 15 more in the U.S. to try and save $250 million a year. [More]

How The Stupid Shipping Gang Sends A Bottle Of White-Out

How The Stupid Shipping Gang Sends A Bottle Of White-Out

We’re sure that Staples has a very, very good reason for packing a single box of white-out in a massive box full of air pillows. Perhaps that product was in a different warehouse than the rest of the order going to Ian’s company. Perhaps they were out of small boxes or padded envelopes, and speed in shipping is more important than sanity in packaging. Or perhaps Staples employees fear the stink of correction fluid, and wanted to make sure everyone stayed very safe from it. Whatever the real reason: it’s ridiculous. [More]

Staples Enforces Loss Leader Limits, Makes Teachers Sad

Staples Enforces Loss Leader Limits, Makes Teachers Sad

Teachers in high-poverty school districts like Rachael provide, at their own expense, a lot of pretty basic supplies for their students. They do this with the help of back-to-school loss-leader sales at big-box office supply stores. Staples lets them buy twenty-five boxes of crayons for a penny each, and in return the teachers give Staples their undying gratitude and devotion. But Staples, at least in the Northwest where Rachael live, has stopped easing purchase limits for teachers. Teachers are now limited to two of each loss-leader item instead of as many as twenty-five. And while she understands why the company couldn’t continue this incredible generosity, it makes her sad. [More]

Staples Recycles Laptop By Cracking Its Screen

Staples Recycles Laptop By Cracking Its Screen

When you trade in your old electronic device for “recycling” while buying a new one, does that device have to work? Staples offered a $100 rebate this holiday season to customers who sent in their old computers after purchasing a new one. “Recycling” is in quotes because computers traded in had to be running, and include the charger, so they were bound for re-use rather than recycling. That was no problem for George, though — he traded in a working computer. Only the screen was cracked when it reached the center, and he didn’t get the full rebate. [More]

Yes, You Can Now Buy Actual Dunder Mifflin Paper

Yes, You Can Now Buy Actual Dunder Mifflin Paper

Between the rumored cancellation of Community and well, just about everything else it screws up on a regular basis, NBC can’t do many things properly these days, except merchandise licensing. First, there was Ben & Jerry’s Schweddy Balls ice cream and now comes actual paper from Dunder Mifflin, the paper company which is the subject of the longest continually running documentary on U.S. TV, The Office. [More]

5 Bad Deals In Extended Warranties For Holiday Shoppers

5 Bad Deals In Extended Warranties For Holiday Shoppers

Extended warranty plans are generally known as being bad deals for consumers. But how specifically are they bad? An insider who works, begrudgingly, for an extended service plan company lays out some of the worst extended warranty deals to watch out for when shopping this holiday season. [More]

Peanut Butter Turns Into Budget Buster

Peanut Butter Turns Into Budget Buster

If you’re about to run out of peanut butter, be prepared for some sticker shock next time you go grocery shopping. Due to the rising cost of peanuts, caused by one of the lowest harvests in decades, peanut butter manufacturers across the board are raising prices of jelly’s best friend. [More]

Will These Employees Please Stop Hijacking My Cart?

Will These Employees Please Stop Hijacking My Cart?

B. keeps getting cart-jacked in big-box stores. Not by fellow customers envious of the amazing bargains she finds, but by store employees eager to clean up the store who think that her unattended cart has been abandoned. Not so, she insists, raising another question altogether: how long can you reasonably expect to leave your cart alone before it is, indeed, cartjacked? [More]

Staples Canada Accused Of Selling Computers With Old User Data On Hard Drive

Staples Canada Accused Of Selling Computers With Old User Data On Hard Drive

Staples stores in Canada have some explaining to do after a government audit found evidence that the office supply chain was violating Canadian privacy law by selling used computers and storage drives that still contained data belonging to the previous owner. [More]