According to a lawsuit filed in New Jersey, a CSR at Wells Fargo’s Home Mortgage Division refused to correct a payment error for Jamie Nelson unless she had some “phone fun” with him first. Phone fun, in this case, seemed to mean naked pics of the woman. She’s suing for emotional distress, since you can’t take someone to court simply for being a skeevy jackass. Wells Fargo says they’re taking the allegations seriously. [More]
A stalking victim that has found she has little legal recourse against her harasser due to North Carolina’s weak laws is angry at Walmart for selling a T-shirt that makes light of stalking.
I called my local Gamestop, where I know most of the employees by name, and asked what to do. They said they couldn’t help me directly, but to call customer service at (800) 883-8895. I called that number, waited on hold for a few minutes, got a CSR and asked that my name be removed from the solicitation list. I said that I don’t mind the calls telling me my reserved games are in, but that the solicitations needed to stop. He said that the two systems are linked, and that I couldn’t be removed from one without being removed from the other. I said that was acceptable, since I really didn’t want the solicitations. He asked for my phone number, I gave it to him, and he said he’d “put in a request” to have me removed from the system.
“We hope you’re enjoying your copy of Twiliight Princess, but if you’re finished with it, why don’t you bring it to the store and trade it in? We’re willing to give you $35 in trade for your copy of Twilight Princess….” I hung up at this point, and try not to curse. I really don’t like this sort of phone call, but I’m almost willing to tolerate it when they’re telling me a game I want to buy is coming in.
It seems that GameStop has cross-referenced their reservation database with the records of what their customers purchase. Then, when they’re running low on used copies of Twilight Princess or whatever, they can call and harass people to sell them back. Damn, GameStop. We know a lot of your customers are used to being treated like crap, but this is a new low. —MEGHANN MARCO