Some of the stories of good customer service that we post are simply tales of good customer service executed by competent employees. These deserve praise, but don’t compare to true “Above and Beyond” consumer experiences. That’s what Jeremy’s family experienced from J. Crew after a terrible fate befell their daughter’s new dress (not pictured.) They called the store to see whether the dress was in stock so they could buy a replacement. Instead, J. Crew stunned the family by exchanging the damaged dress for a new one at no charge. [More]
Sure, there’s probably a perfectly innocuous explanation why a woman called the Home Depot in Jacksonville, Illinois and asked how to remove a large quantity of blood from her carpets. But that doesn’t stop people’s imaginations from running wild, and didn’t stop the employee who took the call from alerting the police.
Christina sent us an update on her schmutzy bread loaf. According to Aunt Millie’s, the mystery gunk adorning the Seeded Italian Bread is “food grade oil.” Mmmmm!
Place a cotton cloth directly over the stain and with a dry iron (NO STEAM!) press down for several seconds on the cloth. Remove and check the stain. Keep doing until the watermarks are completely gone. It could take a minute or two to get the stain out completely.
Yes! We are going to try this. Wish us luck.—MEGHANN MARCO
What do these things have in common? The thighs of a cheap harlot. The armpit stains saturating a large Italian man’s undershirt. The Cheetos-dusted palms of a role-playing gamer. A used piece of toilet paper. A three-week old Macbook.