(Spidra Webster)

CFPB Lawsuit: Sprint Made Millions Off Consumers Acting As A “Breeding Ground” For Bill-Cramming

Just a day after rumors surfaced that Sprint could be facing a $105 million from the Federal Communications Commission for allegedly overcharging customers using a practice known as “bill-cramming,” the Consumer Financial Protection Bureau has filed a lawsuit against the carrier for the bogus charges placed on customer’s phone bills. [More]

(Misfit Photographer)

FCC Reportedly Planning To Fine Sprint $105M For Wireless Bill-Cramming

Just two months after the Federal Communications Commission imposed its largest fine on AT&T for overcharging consumers using a practice known as “bill-cramming,” the regulator is reportedly poised to saddle Sprint with the same $105 million fine for similar practices. [More]

AT&T Not Worried That Competition Is Causing More Customers To Go Elsewhere

(jetsetpress)

This morning, AT&T’s Chief Financial Officer admitted that competition from smaller providers like Sprint and T-Mobile has resulted in a slight uptick in customer defections, but also said the company is not concerned because AT&T continues to pick up new users. [More]

Sprint Exec Admits That “Half-Off” Offer Will Likely Only Result In Savings Of Around 20%

Sprint Exec Admits That “Half-Off” Offer Will Likely Only Result In Savings Of Around 20%

Earlier this week, Sprint introduced a new offer for current Verizon and AT&T customers looking to switch service — same amount of data at half the price. We noted at the time that the major catch to this deal is that you have to pay full price for your new phone when you switch (or pay $200), but how much would that cut into your savings? According to one top Sprint exec, quite a lot. [More]

FCC Releases Massive Study On Mobile Phone Theft, Asks Wireless Companies To Start Making Changes

FCC Releases Massive Study On Mobile Phone Theft, Asks Wireless Companies To Start Making Changes

Smartphones are amazingly convenient: tiny little hand-sized computers that make it easy to organize our lives on the go. They’re also amazingly good targets for theft: tiny, portable, expensive, and full of personal information. Mobile device theft is on the rise, just as mobile devices are, and the FCC has been trying to find ways to protect consumers when their devices get yanked from their hands. [More]

(Molly)

Sprint Offers To Cut Verizon, AT&T Customers’ Bills In Half If They Switch

Sprint really wants your business. First it tried throwing free data (that you’ll never use and which can be painfully slow) at new customers, but now it’s targeting your wallet, offering to slash the monthly rates of AT&T and Verizon Wireless customers willing to jump ship. [More]

(bryan bope)

Mobile Companies Leaping To Sell You A New Phone — With A New Contract — On Black Friday

Is your phone getting old? Has it met with the unfortunate confluence of liquids, young children, and boisterous pets lately? If you’re in the market for a replacement or upgrade, it looks like Black Friday might be your day… as long as you’re willing to sign a contract. [More]

Man Responsible For “Framily” Is Being Frired By Sprint

Man Responsible For “Framily” Is Being Frired By Sprint

Anyone who champions an ad campaign that features: a talking hamster voiced by Andrew Dice Clay; a French-speaking Girl Scout; a jerky, lanky goth named Gord-on; and the sadly wasted comedic talents of Judy Greer — and then tries to introduce the term “framily” into the lexicon — does not deserve to be a top executive at a major wireless provider. Which is why Sprint is already planning to say goodbye to its Chief Marketing Officer after less than one year on the job. [More]

(Kominyetska)

T-Mobile CEO: Apple SIM That Should Let Users Switch Mobile Carriers Is Crippled By Mobile Carriers

Apple included a very consumer-friendly item in their new iPad Air 2: the Apple SIM. As designed, the Apple SIM lets iPad owners switch cellular carriers without going into phone stores or having to get any new parts. But in reality, mobile carriers are doing their best to prevent any actual real-world consumers from doing so. [More]

Sprint Will Lease Loyal Customers An iPhone 6 For $5/Month

Sprint Will Lease Loyal Customers An iPhone 6 For $5/Month

While other carriers are looking to eliminate phone subsidies, Sprint has an interesting plan for people who like to upgrade their handsets annually: the “iPhone for Life” program lets you lease a phone instead of purchasing or financing one. Now, the carrier is rewarding loyal customers who have stuck with the carrier through its years of spotty coverage and slow data speeds. [More]

T-Mobile's John Legere is sick of everyone lusting after his wireless business.

T-Mobile CEO “Sick And Tired” Of Takeover Talk

T-Mobile has long been considered a juicy, low-hanging magenta fruit that some bigger company could pick off and devour. But after years of being wooed by suitors from the Death Star, Japan, and France, T-Mobile CEO John Legere says it’s time to stop talking about his company being acquired by someone else. [More]

(andy_57)

Sprint Doubles AT&T’s Data-Doubling Promotion

Over the weekend, AT&T announced a promotion on its biggest and priciest family plans for data: during October, they will double the amount of data that users on most expensive plans, starting at the 15 GB tier, get with their monthly plan. “Oh, yeah?” said competitor Sprint. “We’ll DOUBLE their double data!” [More]

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

Earlier this week, we looked at the various offers being thrown out by the four major wireless carriers in their attempts to attract people switching to the iPhone 6 or iPhone 6 Plus. What was left out of that discussion — and which seems to be catching a number of customers by surprise today — is that some of them must pay a fee to upgrade. [More]

Sprint CEO On Failed “Framily” Plans: It’s Hard To Sell A Talking Hamster

Sprint CEO On Failed “Framily” Plans: It’s Hard To Sell A Talking Hamster

If you’ve watched TV in the last year, you’ve likely caught one of the many, overly quirky ads for Sprint’s former “Framily” plans. Between the francophile daughter, random goth hanger-on Gord-on, and a hamster patriarch voiced by Andrew Dice Clay, the company’s new CEO admits that it was all just a bit too much for what was otherwise a cruddy group data plan on a really slow network. [More]

Your Guide To The Major Carriers’ iPhone 6 Offers

Your Guide To The Major Carriers’ iPhone 6 Offers

Apple announced a couple of new phones yesterday, triggering a Pavlovian response in some consumers that can only be eased by the acquisition of one of these new phones. It also pits the four national wireless carriers against each other in a battle for Apple-hungry customers. [More]

Sprint Offers $60 Unlimited Data Plan That Won’t Interest Real Data Hogs

(Will Middelar)

Earlier this week, Sprint’s new CEO Marcelo Claure tried to take a swing at its bigger and/or faster competition by announcing a shared data plan that gives you a ton of data… on a network that’s currently so slow you’ll never get to use it all. Now Claure and company are trying again, offering an unlimited data plan that’s cheaper than the competition but probably won’t win over savvy data devourers. [More]

The Sprint group pricing plans that will launch on Aug. 22.

Sprint Slashes Prices On Gigabytes, But New Plans Don’t Offer Real Value For Most Consumers

As expected following the recent change in leadership at Sprint, the nation’s third-largest wireless provider is slashing prices on group plans. But since Sprint admits that its network isn’t competitive with the other big players, the new plan only offers value to heavy data users with lots of patience. [More]

Comcast Says Mobile Data Is Competitive, But It Costs $2k To Stream Breaking Bad Over LTE

Comcast Says Mobile Data Is Competitive, But It Costs $2k To Stream Breaking Bad Over LTE

Comcast keeps on claiming that mobile broadband is real competition for wired home broadband. But for most users, it’s just plain not. Not only is the speed and reliability of mobile broadband still hugely variable depending on location and time of day, but also mobile data is still clearly not competitive on price. And how much more expensive is it to keep your phone on 4G instead of grabbing the nearest wi-fi signal? Our math says that trying to use your mobile data the same way you use your home wi-fi will cost you about twenty times more per month than your wired broadband bill. You’d have to be Walter White to be able to afford to watch all of Breaking Bad over your wireless network. [More]