Sprint Offers $350 For T-Mobile Customers To Switch. But There’s A Catch

Sprint Offers $350 For T-Mobile Customers To Switch. But There’s A Catch

Today, Sprint got tired of trying to win over customers from bigger wireless players like AT&T and Verizon, and decided to take a swing at T-Mobile, offering up to $350 for T-Mo subscribers willing to switch and trade in their phones. But there’s something off about the math Sprint is using to compare its plans to T-Mobile’s. [More]

(Bill Binns)

Google Reportedly Looking To Resell Sprint, T-Mobile Wireless Data

American consumers may soon be able to buy Google-branded wireless data service, but unlike its Google Fiber broadband business, it won’t be building out a new network for this product. Instead, according to one new report, Google has made deals with T-Mobile and Sprint to resell access to their wireless networks. [More]

T-Mobile’s Parent Company Still Wants To See It Married Off To Someone Else

T-Mobile’s Parent Company Still Wants To See It Married Off To Someone Else

It’s been a little more than three years since AT&T dumped T-Mobile at the altar when it became clear that the FCC and Justice Dept. wouldn’t sign off on the marriage. And while the little magenta wireless company has done okay for itself since — building out a decent LTE network, shaking up the subsidized device/contract model, and helping to preserve what little competition remains in the market — its parent company still wants to see T-Mobile USA married off to a wealthy American suitor. [More]

Surprise: Sprint Tells FCC That Title II Is Just Fine By Them

Surprise: Sprint Tells FCC That Title II Is Just Fine By Them

Ever since the (current) net neutrality fight got started a year ago, the battle lines have been pretty predictable: the companies that sell you access to data don’t really want stronger regulations, and groups that sell things that need you to have access to someone else’s data plan do. But in a surprise move this week, Sprint just broke ranks with the AT&Ts and Verizons of the mobile world to tell the FCC that actually, they’re cool with Title II regulation. [More]

(Spidra Webster)

Sprint Adds 1 Million Accounts, But Not Because Of Price-Slashing Or Free Data

In recent months, Sprint has been trying to lure customers away from AT&T and Verizon by offering to cut their bills in half (or really only about 20%), along with introducing smartphone data plans that give away tons of data that most people will never get around to using. And today, the company announced that it added nearly 1 million net accounts during the most recent quarter, but the fine print shows that these subscribers weren’t the ones targeted by Sprint’s marketing. [More]

Sprint’s “Framily,” NFL’s Family Of Disloyal Fans Lead List Of 2014’s Worst Ads

Sprint’s “Framily,” NFL’s Family Of Disloyal Fans Lead List Of 2014’s Worst Ads

There has been a lot of discussion in recent years about what exactly constitutes a “family” in a time when people can have deeply felt connections with those they’ve never met while simultaneously having no meaningful relationships with their kin in the next room. But regardless of how they define familial relations, Consumerist readers have resoundingly let it be known that there were two advertising families that they wanted nothing to do with in 2014. [More]

T-Mobile, AT&T Customers Can Now Request Their $170M In Refunds From Cramming Settlements

T-Mobile, AT&T Customers Can Now Request Their $170M In Refunds From Cramming Settlements

Earlier this year, AT&T and T-Mobile both reached major settlements with federal regulators over the illegal practice of cramming: third-party charges snuck onto wireless customers’ bills without their authorization. Combined, the two settlements will put about $170 million back in consumers’ pockets. But in order to get money back, consumers first have to ask for it. [More]

(Spidra Webster)

CFPB Lawsuit: Sprint Made Millions Off Consumers Acting As A “Breeding Ground” For Bill-Cramming

Just a day after rumors surfaced that Sprint could be facing a $105 million from the Federal Communications Commission for allegedly overcharging customers using a practice known as “bill-cramming,” the Consumer Financial Protection Bureau has filed a lawsuit against the carrier for the bogus charges placed on customer’s phone bills. [More]

(Misfit Photographer)

FCC Reportedly Planning To Fine Sprint $105M For Wireless Bill-Cramming

Just two months after the Federal Communications Commission imposed its largest fine on AT&T for overcharging consumers using a practice known as “bill-cramming,” the regulator is reportedly poised to saddle Sprint with the same $105 million fine for similar practices. [More]

AT&T Not Worried That Competition Is Causing More Customers To Go Elsewhere

(jetsetpress)

This morning, AT&T’s Chief Financial Officer admitted that competition from smaller providers like Sprint and T-Mobile has resulted in a slight uptick in customer defections, but also said the company is not concerned because AT&T continues to pick up new users. [More]

Sprint Exec Admits That “Half-Off” Offer Will Likely Only Result In Savings Of Around 20%

Sprint Exec Admits That “Half-Off” Offer Will Likely Only Result In Savings Of Around 20%

Earlier this week, Sprint introduced a new offer for current Verizon and AT&T customers looking to switch service — same amount of data at half the price. We noted at the time that the major catch to this deal is that you have to pay full price for your new phone when you switch (or pay $200), but how much would that cut into your savings? According to one top Sprint exec, quite a lot. [More]

FCC Releases Massive Study On Mobile Phone Theft, Asks Wireless Companies To Start Making Changes

FCC Releases Massive Study On Mobile Phone Theft, Asks Wireless Companies To Start Making Changes

Smartphones are amazingly convenient: tiny little hand-sized computers that make it easy to organize our lives on the go. They’re also amazingly good targets for theft: tiny, portable, expensive, and full of personal information. Mobile device theft is on the rise, just as mobile devices are, and the FCC has been trying to find ways to protect consumers when their devices get yanked from their hands. [More]

(Molly)

Sprint Offers To Cut Verizon, AT&T Customers’ Bills In Half If They Switch

Sprint really wants your business. First it tried throwing free data (that you’ll never use and which can be painfully slow) at new customers, but now it’s targeting your wallet, offering to slash the monthly rates of AT&T and Verizon Wireless customers willing to jump ship. [More]

(bryan bope)

Mobile Companies Leaping To Sell You A New Phone — With A New Contract — On Black Friday

Is your phone getting old? Has it met with the unfortunate confluence of liquids, young children, and boisterous pets lately? If you’re in the market for a replacement or upgrade, it looks like Black Friday might be your day… as long as you’re willing to sign a contract. [More]

Man Responsible For “Framily” Is Being Frired By Sprint

Man Responsible For “Framily” Is Being Frired By Sprint

Anyone who champions an ad campaign that features: a talking hamster voiced by Andrew Dice Clay; a French-speaking Girl Scout; a jerky, lanky goth named Gord-on; and the sadly wasted comedic talents of Judy Greer — and then tries to introduce the term “framily” into the lexicon — does not deserve to be a top executive at a major wireless provider. Which is why Sprint is already planning to say goodbye to its Chief Marketing Officer after less than one year on the job. [More]

(Kominyetska)

T-Mobile CEO: Apple SIM That Should Let Users Switch Mobile Carriers Is Crippled By Mobile Carriers

Apple included a very consumer-friendly item in their new iPad Air 2: the Apple SIM. As designed, the Apple SIM lets iPad owners switch cellular carriers without going into phone stores or having to get any new parts. But in reality, mobile carriers are doing their best to prevent any actual real-world consumers from doing so. [More]

Sprint Will Lease Loyal Customers An iPhone 6 For $5/Month

Sprint Will Lease Loyal Customers An iPhone 6 For $5/Month

While other carriers are looking to eliminate phone subsidies, Sprint has an interesting plan for people who like to upgrade their handsets annually: the “iPhone for Life” program lets you lease a phone instead of purchasing or financing one. Now, the carrier is rewarding loyal customers who have stuck with the carrier through its years of spotty coverage and slow data speeds. [More]

T-Mobile's John Legere is sick of everyone lusting after his wireless business.

T-Mobile CEO “Sick And Tired” Of Takeover Talk

T-Mobile has long been considered a juicy, low-hanging magenta fruit that some bigger company could pick off and devour. But after years of being wooed by suitors from the Death Star, Japan, and France, T-Mobile CEO John Legere says it’s time to stop talking about his company being acquired by someone else. [More]