• sprint

    Sprint Makes Customer Wait 6 Hours For Chat

    Adam had a question on his bill—either about the $9.68 adjustment in his favor, or the $102,861.30 they say he still owes, we're not sure—so he decided to take advantage of their online chat. He writes, "Conveniently, they have a link that says 'Questions about your bill?' When you click it, it brings you to a live agent. This is a picture of our session." More »

    12:05 PM on Thu Jul 31 2008
    By Chris Walters
    28,209 views, 40 comments

    Latest by Roudi: I work on the phones for Sprint, not the Live Chat, but even I have to say "WTF?" Pretty sure that's more »

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