Consumerist
-
fees
Spirit Airlines Charges $10 For Buying Tickets Anywhere But Ticket Counter (Again)
Habitually awful carrier Spirit Airlines is bringing back its "passenger usage fee," which charges passengers $4.90 each way for booking tickets online or over the phone. The only way to avoid the fee is by purchasing directly from a ticket counter at the airport. Convenient! More » -
spirit
Spirit: Now With Mind-Numbing In-Cabin Advertising
Kick open the exit doors and release the inflatable slides, Spirit is outfitting their entire fleet with cabin-saturating ads. Billed as Spirit's "latest innovation," the ads will litter "seat backs, window shades, overhead bins, tray tables, drink carts, napkins, cups, menus (what menus?) boarding passes, trash bags, soap dispensers," and probably even barf bags.
More »
-
spirit
Spirit Airlines Drops $10 Fee For Ordering Tickets Online
As quietly as it came, the $10 "web convenience fee" Spirit levied for the favor they were doing you by letting you book online, has gone. The fee no longer appears in Spirit Airlines' contract of carriage. A small victory for common sense, though they'll probably just figure out a way to make it up somewhere else. How about $5 fee for takeoffs and landings?
[via BudgetTravel] (Photo: Cubbie_n_Vegas)
-
spirit airlines
Spirit Airlines Executive Contact Information
Got an unresolved complaint with Spirit Airlines and regular customer service not working out for you? Then you might want to make use of the Spirit executive contact information we've got posted inside (especially the info for the CEO's assistant). Reading these posts about how to write a good complaint letter, how to send an eecb, and how to deal with executive customer service may also come in handy. With this info, you'll go from frowny consumer to jet set in no time. More » -
spirit airlines
Spirit Airlines Charges $10 Fee For Ordering Tickets Online
One of the major points of having your customers order online is supposed to be that it makes it a more efficient and convenient process for everyone. Not so at Spirit Airlines, which is now charging $10 roundtrip extra fee if you order your tickets online. They're calling this the "web convenience fee." More » -
sex
Spirit Airlines' Customer Service Number Leads To Phone Sex Line
When you fly an ultra low budget airliner, you expect ultra low service, but even under that business model, it seems reasonable to assume that calling customer service won't take you to a phone sex line. Reader Barbara would agree. She writes:
More »
-
oh joy
The Stupid Spirit Airlines M.I.L.F. Sale Is Back
We're probably just encouraging them, but we felt some sort of strange obligation to let you know that Spirit Airlines has brought back the (controversial?) M.I.L.F. sale. More » -
sex sells
Spirit Airlines Hold "Threesome Sale"
Spirit Airlines, holding a "Threesome Sale", is apparently desperate for attention and I guess we'll just have to give it to them. In this sale, members of the $9 Club get fares from $3 each way, seat upgrades for $3, and $33 for 33 hours. This comes on the heels of their last titillatingly titled marketing push, the "M.I.L.F sale," which simply meant "Many Islands Low Fares," and in no way, shape, or form, referenced American Pie. Now, before you get all outraged, remember that this is called "targeted marketing." If you're buying tickets for $3, classiness is probably not the first thing on your mind. I can't wait for their next sale. I hear their marketing teams is busy coming up with clever acrostics for "gangbang."
-
-
publicity stunts
Spirit Airlines Holds "MILF Sale," Denies Having Seen "American Pie"
Reader Doug sent us the above screen grab of the email announcing the Spirit Airlines MILF (Many Islands Low Fares) sale. He wondered: More » -
travel
5 Worst Airlines According To Zagat's
Here are the lowest performing airlines, based on comfort, food, service and website, according to a recent Zagat's survey. Scores are out of a total possible 30.
5. United 11.75
4. Spirit 11.75
3. ATA 11
2. Northwest 11
1. US Airways 10Spirit and ATA are discount airlines, so you're basically strapping yourself to a flying metal tube knowing that your butt might not feel that great, but at least the extra material in your wallet helps cushion. As for the others, the legacy carriers, yeah they just stink. We find the "breakdowns" in "classic" Zagat's style to be "particularly amusing", and they're posted inside... More »
-
lawsuits
Woman Sues Spirit Airlines In Small Claims Court And Wins
If you sue a company in small claims court and they don't bother to show up to defend themselves... you win. That's what happened to one Michigan woman who sued Spirit Airlines after they stranded her at the Detroit Metro airport and then refused to rebook her canceled flights. From USAToday: More »
- 1
1-11 of 11 for "Spirit"
