An Airline Actually Reduced A Fee

An Airline Actually Reduced A Fee

Airlines have tacked on more and more fees over the years as a way to recoup costs without having to raise their base fares as much, but Frontier has broke with these seemingly relentless upward tradition and actually reduced some fees this week. Thunderclap! [More]

Check Out Your Airline's Safety Records Online Before You Fly

Check Out Your Airline's Safety Records Online Before You Fly

Are you tired of waiting for those scary headlines to hit detailing safety failures to find out about an airline’s safety records? For those spooked by Southwest Airlines Boeing 737-300 forced to make an emergency landing when a hole torn open in its fuselage mid-flight, there are a few things you can do to check things out before booking and boarding. [More]

FAA Calls For Mandatory Inspection Of Older Boeing 737s

FAA Calls For Mandatory Inspection Of Older Boeing 737s

Following this past weekend’s incident in which a Southwest Airlines jet suddenly got a sunroof when a hole opened up in the plane’s fuselage and the subsequent finding of problematic cracking on at least three other Southwest jets, the FAA is set to require inspections of around 175 older Boeing 737s. [More]

Cracks Found In Three More Southwest Jets

Cracks Found In Three More Southwest Jets

It has not been a good weekend for Southwest Airlines. The carrier grounded dozens of planes and canceled hundreds of flights after a hole opened up in the fuselage of a plane in mid-flight on Friday. Investigators subsequently found widespread cracking in that plane. And now comes news that cracks have been found in at least three more Southwest jets. [More]

Southwest Pilot Holds Plane For Murdered Child's Family

Southwest Pilot Holds Plane For Murdered Child's Family

Elliott.org has the incredible story of a grandfather who was trying to race through the airport to get to the hospital to say goodbye to his 3-year old grandson who being taken off life support after being body-slammed by his daughter’s live-in boyfriend. Despite getting to the airport early, long lines were going to make him late for the plane and all the TSA drones couldn’t give a damn. Finally through security, he ran through the airport in his socks, clutching his shoes, before arriving, gasping at the Southwest gate—12 minutes late. [More]

Southwest's New Frequent Flier Program Rewards Biz Travelers Over Hoi Polloi

Southwest's New Frequent Flier Program Rewards Biz Travelers Over Hoi Polloi

If air travel was a multi-player video-game, you would call Southwest’s new “Rapid Rewards” frequent flier program “adjusting the game balance.” In this case, the “Pinstripe” class is getting favorably tweaked at “Joe Sixpack” class’s expense. [More]

Southwest Overhauls Frequent Flyer Mile Program

Southwest Overhauls Frequent Flyer Mile Program

Southwest today announced a major revamp of its frequent flyer mile program. Under the new system, travelers will get points based on their airfare amount. There will also be no blackout dates or seat restrictions (existing members will get grandfathered in). The airline also introduced three new fare buckets, “wanna get away,” “anytime,” and “business select” with increasing points per dollar to redeem and total points required for a free flight. So not only are you getting from point A to point B, you’re also polishing valuable math skills. Southwest came out with 3 videos to explain it all: [More]

Southwest, JetBlue Fly High In Zagat Airline Survey

Southwest, JetBlue Fly High In Zagat Airline Survey

For the 20th year in a row, the people at Zagat have done a survey of passengers on the major domestic and international airlines. And by the looks of it, travelers are much more pleased with the likes of Southwest, JetBlue and Virgin than they are the old-timers like United, Delta and American. [More]

Some Airlines Jettisoning First Class Seats

Some Airlines Jettisoning First Class Seats

Global austerity has lead some airlines to chuck first class seats out the air lock. [More]

Southwest Finishes Dead Last In On-Time Arrivals

Southwest Finishes Dead Last In On-Time Arrivals

Among the biggest domestic carriers, Southwest finished at the bottom of the heap in on-time arrivals for September, according to Flightstats. This is surprising as the carrier usually performs well. Here are the overall rankings for the big birds: [More]

What Does Southwest Buying Air-Tran Mean For Consumers?

What Does Southwest Buying Air-Tran Mean For Consumers?

So, what are the consumer repercussions of the surprise acquisition of AirTran by fellow low-fare airline Southwest? Airfarewatchdog‘s George Hobica is worried that fewer competitors, especially at this price point, will mean that Southwest and other airlines will have less pressure to keep fares low. He also expects more mergers on the horizon. [More]

Southwest Buys Air-Tran

Southwest Buys Air-Tran

Overweight people wearing rude tshirts or skimpy clothes will soon have fewer flying options, now that Southwest Airlines is buying Air-Tran. The deal was announced this morning and comes a week after Continental and United Airlines merged. Southwest will get more access to places like New York, Boston, Baltimore, Washington, and expand into places like Atlanta for the first time. [More]

Strip Club Nearly Blinds Southwest Pilots At Love Field

Strip Club Nearly Blinds Southwest Pilots At Love Field

Strip clubs and cockpits don’t mix, at least not when there’s a spinning search light involved, says the FAA. The agency has asked Bombshells, a club near Love Field Airport in Dallas, TX, to keep its newly installed rooftop light turned off after the pilot for a Southwest flight reported his cockpit was flooded with light while trying to land the plane. The pilot feared that it was a laser strike, which can cause temporary blindness. [More]

American Airlines: Passengers Are Happier When We Apologize For Screw-Ups Than When Things Go As Planned

American Airlines: Passengers Are Happier When We Apologize For Screw-Ups Than When Things Go As Planned

Think about the all the flights you’ve taken in your life. Which ones are most memorable — The ones where you took off on time and landed as scheduled, or the ones where you slept at the gate while waiting 10 hours before having to make an unscheduled pit stop in Ireland for refueling? And according to an executive at American Airlines, customers are happier when a bad situation ends well than they are when things go as planned. [More]

Woman Kicked Off Plane For Unruly Behavior, Goes Back To Airport To Be Even More Disruptive

Woman Kicked Off Plane For Unruly Behavior, Goes Back To Airport To Be Even More Disruptive

A female passenger on a Southwest Airlines flight threw her name into consideration for Most Aggressively Annoying Person On Earth over the weekend. Not only did she cause her flight to make an unscheduled landing, she later returned to the airport to wreak even more havoc. [More]

Southwest Celebrates 39th Birthday With $39 Fares

Southwest Celebrates 39th Birthday With $39 Fares

Southwest Airlines, which doesn’t look a day over 35, is celebrating its 39th birthday this week with a 3-day sale, offering fares as low as $39 each way for travel between Sept. 8 and Nov. 17. [More]

Southwest Airlines' Rabbit Rejection Letter Not Going Over Well

Southwest Airlines' Rabbit Rejection Letter Not Going Over Well

We’re pretty sure the person who wrote this rejection letter meant well, but it’s not being received with enthusiasm among rabbit-owning customers who want to be able to fly with their pets on Southwest. Southwest allows dogs and cats, so a group of bunny owners put together a petition and mailed it off to the airline. A scan of the response, which was recently posted on BunSpace.com and forwarded along to us, shows a letter full of cringe-inducing puns and a suggestion to buy their pets some “Hare Jordans” if they want them to fly. [More]

Watch Boeing Build A Plane For Southwest

Watch Boeing Build A Plane For Southwest

This time-lapse video of a Boeing manufacturing facility is pretty awesome, if you’re into watching “how it’s made” type stuff or if you like to see sped-up footage of people. I recommend keeping the volume down and making up your own sound effects starting at 1:03, when employees begin to test everything on the plane. [More]