Southwest Suddenly Decides Frequent Flyer Is Too Big To Fly

Southwest Suddenly Decides Frequent Flyer Is Too Big To Fly

This is reader Chip. He’s 6’1″ and says he flies twice a week for business, without incident, on Southwest Airlines. He is a self-described “big guy” but says he doesn’t have any problem sitting in an airplane seat — and doesn’t need a seat belt extender to do so. So, why did he suddenly get stopped at the gate and told he needed to buy a second ticket?