After an iBook-death forced her to migrate to another computer, Lisa found that she couldn’t activate her legally-purchased copy of Macromedia StudioMX 2004. Adobe insisted that the software was too old to be reactivated. Too old? It’s software! It took several calls and emails before Lisa found an employee who was able to help, not by activating her old software, but by sending her a free new copy of Dreamweaver CS4.
Just when you thought that you and your ATM card data were safe from criminal eyes, Scientific American brings a different sort of threat. This time, the skimmers are inside the machine. Malware within the ATM itself harvests enough data to do some very bad things.
Don’t bother with the new SlingPlayer app for the iPhone unless you own one of the newest Slingbox devices. For some reason—Engadget speculates it’s financial, not technical—the app won’t work with older Slingboxes. [Engadget] (Thanks to Alejandro!)
Something bad has happened to Symantec’s once-good chat service, notes Neil J. Rubenking at PC Mag. In the past, he says, they were helpful and knowledgable; now they pass freeware apps off as their own and attempt to get you to pay $100 fees for their “expert” service when you’re trying to troubleshoot a problem with them. He writes, “My new experiences while evaluating Norton 360 version 3.0 opened my eyes to the magnitude of the problem. Did Symantec switch outsourced support companies? Has the chat support team gone rogue?”
James almost got cheated out of CS4, the suite of graphics software sold by Adobe, when he bought a new Macbook Pro recently. He kept pressing the issue though, and his persistence and level-headedness finally, after several near misses, convinced Apple to do the right thing and send him what he paid for. Congrats to James!
I posted recently about how I like HypeMachine, a reader/player/finder of free mp3s on music blogs and some readers chimed in with their favorite ways to find free mp3s on blogs:
[it] would have the right to claim statutory damages of up to $2,500 “per act of circumvention.” People who jailbreak phones, might even be subject to criminal penalties of as long as five years, if they circumvented copyright for a financial gain.
Reader Justin says he bought some software from Valve’s Steam service — and was randomly charged in British pounds. This resulted in a bunch of extra charges from his bank. He’s tried to contact Valve about the issue, but he says he’s being ignored.
One of the bloggers at BoingBoing attempted to install World of Warcraft on his Ubuntu Linux laptop, but first he had to agree to… something. Full picture inside.
KidsSave is a kid-centric application (Windows XP only, with an OS X version coming out next year) that lets your child track allowances and other types of “income” and teaches the benefits of saving.
I just wanted to pass along a story of a truly honest customer.
This Best Buy coupon for free Apple software for students isn’t a very good deal after all—you can get educational discounts at the Apple store, and through September 15th you can get a free iPod Touch or Nano with your computer purchase. Our advice: skip Best Buy and go directly through Apple. (Thanks to Matt and yasth!)
Last week, a developer discovered that the iPhone has the capability to quietly connect to Apple’s servers to check an application blacklist, and then disable any installed apps that are on the list. The story was quickly defused by blogs, but today the Wall Street Journal says Steve Jobs has confirmed that there really is an application “kill switch.”
For all six of you Americans out there who use a Symbian phone, SymbianGear is offering one free app per day for 10 days. You’ve already missed days 1 & 2, but they’ve got 7 more to go if you’re interested. (Today is Texas Holdem). [SymbianGear via Symbian-Guru.com]