http://consumerist.com/2009/05/26/theres-a-new-free-app/

There’s a new free app for the iPhone called Audiobooks that connects you to 1800 public domain recordings, mostly of classic books. [TUAW]

http://consumerist.com/2009/04/02/dont-bother-with-the-new/

Don’t bother with the new SlingPlayer app for the iPhone unless you own one of the newest Slingbox devices. For some reason—Engadget speculates it’s financial, not technical—the app won’t work with older Slingboxes. [Engadget] (Thanks to Alejandro!)

Symantec's Support Chat: Upsells And Freeware, But Not A Lot of Support

Symantec's Support Chat: Upsells And Freeware, But Not A Lot of Support

Something bad has happened to Symantec’s once-good chat service, notes Neil J. Rubenking at PC Mag. In the past, he says, they were helpful and knowledgable; now they pass freeware apps off as their own and attempt to get you to pay $100 fees for their “expert” service when you’re trying to troubleshoot a problem with them. He writes, “My new experiences while evaluating Norton 360 version 3.0 opened my eyes to the magnitude of the problem. Did Symantec switch outsourced support companies? Has the chat support team gone rogue?”

Customer Refuses To Give Up, Convinces Apple To Give Him What He Paid For

Customer Refuses To Give Up, Convinces Apple To Give Him What He Paid For

James almost got cheated out of CS4, the suite of graphics software sold by Adobe, when he bought a new Macbook Pro recently. He kept pressing the issue though, and his persistence and level-headedness finally, after several near misses, convinced Apple to do the right thing and send him what he paid for. Congrats to James!

Find Free Mp3s On Music Blogs

Find Free Mp3s On Music Blogs

I posted recently about how I like HypeMachine, a reader/player/finder of free mp3s on music blogs and some readers chimed in with their favorite ways to find free mp3s on blogs:

Apple Wants To Make Jailbreaking Worthy Of Jail Time, $2500 Fine

Apple Wants To Make Jailbreaking Worthy Of Jail Time, $2500 Fine

[it] would have the right to claim statutory damages of up to $2,500 “per act of circumvention.” People who jailbreak phones, might even be subject to criminal penalties of as long as five years, if they circumvented copyright for a financial gain.

Help, Steam Randomly Charged Me In Pounds Instead Of Dollars

Help, Steam Randomly Charged Me In Pounds Instead Of Dollars

Reader Justin says he bought some software from Valve’s Steam service — and was randomly charged in British pounds. This resulted in a bunch of extra charges from his bank. He’s tried to contact Valve about the issue, but he says he’s being ignored.

Microsoft Attempts To Kill Music Forever With Songsmith Commercial

Microsoft Attempts To Kill Music Forever With Songsmith Commercial

End-User License Agreement Requires You To "

End-User License Agreement Requires You To "

One of the bloggers at BoingBoing attempted to install World of Warcraft on his Ubuntu Linux laptop, but first he had to agree to… something. Full picture inside.

KidsSave Software Helps Your Child Track Investments

KidsSave Software Helps Your Child Track Investments

KidsSave is a kid-centric application (Windows XP only, with an OS X version coming out next year) that lets your child track allowances and other types of “income” and teaches the benefits of saving.

World's Most Conscientious Customer Completes Botched Software Purchase Over A Year Later

World's Most Conscientious Customer Completes Botched Software Purchase Over A Year Later

I just wanted to pass along a story of a truly honest customer.

Amazon Pulls Negative Reviews Of 'Spore,' Then Reinstates Them

Amazon Pulls Negative Reviews Of 'Spore,' Then Reinstates Them

Earlier today, about 2200 reviews of the game Spore disappeared from the product page on Amazon.com, almost all of them negative. Did Amazon censor the reviews because of their anti-DRM nature? Amazon says no, that it was a technical glitch, and they restored the reviews by the end of today. An Amazon spokesperson told Ars Technica, “Amazon doesn’t censor or edit customer reviews based [on their content] and we’d only remove a review if it fell outside our guidelines.” Spore’s rating is back to a single star, and it’s #5 on Amazon’s video games chart.

http://consumerist.com/2008/09/02/cnet-has-rounded-up-a/

Cnet has rounded up a list of free bandwidth monitoring apps for Windows and Mac users who will be facing Comcast’s new 250 GB download limit next month. They aren’t perfect, but they “should tide you over until Verizon brings some Fios action to your hood.” [download.com]

http://consumerist.com/2008/08/25/this-best-buy-coupon-for/

This Best Buy coupon for free Apple software for students isn’t a very good deal after all—you can get educational discounts at the Apple store, and through September 15th you can get a free iPod Touch or Nano with your computer purchase. Our advice: skip Best Buy and go directly through Apple. (Thanks to Matt and yasth!)

Jobs Confirms iPhone 'Kill Switch'

Jobs Confirms iPhone 'Kill Switch'

Last week, a developer discovered that the iPhone has the capability to quietly connect to Apple’s servers to check an application blacklist, and then disable any installed apps that are on the list. The story was quickly defused by blogs, but today the Wall Street Journal says Steve Jobs has confirmed that there really is an application “kill switch.”

http://consumerist.com/2008/08/05/for-all-six-of-you/

For all six of you Americans out there who use a Symbian phone, SymbianGear is offering one free app per day for 10 days. You’ve already missed days 1 & 2, but they’ve got 7 more to go if you’re interested. (Today is Texas Holdem). [SymbianGear via Symbian-Guru.com]

Top 10 Norton/Symantec Secrets You Shouldn't Know

Top 10 Norton/Symantec Secrets You Shouldn't Know

I awoke this morning to find a dead man on my doorstep, apparently from the gunshot wound to his back. By examining the depth of the tread marks and the streak of blood on the walls, I determined that he had dragged himself up after receiving the fatal bullet. I cleaned up the pool of blood with some extra-thirsty Brawny towels, and rifled the pockets of his black trench coat to find a package addressed to “The Consumerist.” A hastily scrawled coversheet read, “Please keep my identity secret, I could lose my job. I have compiled a “10 Norton/Symantec secrets I shouldn’t be telling you” list.” Too late. Someone already punched his pink slip. Let’s read what was inside…

H&R Block Offering $100 Coupons Or Free Software To Same-Sex Couples Who Were Denied Online Service

H&R Block Offering $100 Coupons Or Free Software To Same-Sex Couples Who Were Denied Online Service

It’s too late for this year’s tax season (unless you’re doing it wrong), but H&R has issued an apology of sorts by announcing it will give a $100 coupon or free TaxCut software to gay couples who were shut out of their online programs this year due to a programming oversight. Don’t expect to take advantage of the offer if you were turned away online and went elsewhere, though—the offer is only good for “civil union, domestic and same sex partner clients, who started with TaxCut online and then completed their returns in one of our retail offices.” If you fit that requirement, you can request the coupon or software here.