Dispatches from the employed, but unhappy.

FireMe Helps The World Discover How You Really Feel About Your Job

Do you hate your job? Do you love social media? Do you make the mistake of combining the two? If so, you may find yourself featured on FireMe, a research project that highlights public tweets from people talking $@#% about their boss and/or employment situation. [More]

(coffeego)

Facebook Might Introduce Hashtags & Twitter Is Like, “Welcome To Five Years Ago”

If the rumors are true and Facebook starts using hashtags, Twitter might get a bit peeved. On one hand, it’s just another symbol sitting there on the keyboard, but on the other, it’s been pretty widely known as strictly Twitter territory. A new report says Facebook wants to get in on the hashtag action, which could elevate the already frosty relationship between the two social networks to ice cold. [More]

Jerry could've been in social media.

Help Us Help You: One Company’s Social Media Rep Explains How To Get Complaints Resolved

A common refrain here at Consumerist that we try to promote is “kill’em with kindness.” Shouting, writing angry emails in all caps and generally freaking out at customer service representatives are all tactics guaranteed to make your quest for a positive resolution a lot harder. And as one company’s social media rep writes in to explain to Consumerist, often complaining customers aren’t doing anything to help her help them. [More]

A profusion of confusion.

No, McDonald’s Did Not Buy Burger King Because “The Whopper Flopped”

You can’t believe everything you read on Twitter, even if it’s on the official account of a company like say, Burger King. Proving that anything on the Internet can be futzed with, someone took over Burger King’s Twitter account yesterday and announced that the chain had been sold to McDonald’s because “the Whopper flopped.”  [More]

(Instagram)

So Here’s How You Delete Your Instagram Account

If you’re among the many Instagram users who are taking to the Internets to grumble about the photo service’s new terms of service and privacy policy, both taking effect Jan. 16, you might be considering the next  and final step — deleting your account. The bad news is it’s the only way to keep your photos out of the hands of Facebook advertisers. The good news is, it’s easy to do. [More]

Charter Ends Twitter And Facebook Customer Support

Charter Ends Twitter And Facebook Customer Support

People who are unable to get help from Charter’s regular customer service have always had another, social media-riffic option: contacting the dedicated Facebook and Twitter representatives. We’ve heard pretty good things about Team Twitter over at Charter, which is why we’re very sad to hear that they’re killing off the helpful accounts and re-assigning all of the team members. [More]

(cavale)

Chef Who Said Customer Must Enjoy Vomit Apologizes & The Two Are Now BFF

As is so often the case with hastily posted outpourings of vitriol on Facebook, the chef at the Boston restaurant who called an unhappy customer “fat” and said she must enjoy vomit if she knows what it tastes like in order to compare his food to the substance, has apologized. Or rather, someone has apologized on the restaurant’s Facebook page. [More]

(frankieleon.)

Restaurant Tells Off Displeased Customer On Facebook: “You Must Enjoy Vomit”

If there’s one thing we know about running a restaurant (which is really not much), we know it’s probably not going to turn out well when you attack a displeased customer via social media, even if they hit first. A Boston restaurant dealt with a woman who posted on its Facebook page that part of her meal “literally tasted like vomit” with a tirade of its own, reportedly by the chef, accusing her of enjoying vomit since she knows what it tastes like. [More]

(YouTube)

Pepsi Vending Machine Thinks You’ll Be More Popular If You Can Hand Out Drinks To Pals

Pepsi knows you’ve been struggling to convince your friends that you care about them after selfishly taking the last wing during last week’s game of whichever sport you were watching. And if you happen to live within visiting distance of five malls in the U.S. you’ll be able to not only play a game on a vending machine to win a free drink, but you can then send a code to your pal and surprise him or her with a soda. [More]

Facebook Stock Down More Than 50%, Schadenfreude Still Rising

Facebook Stock Down More Than 50%, Schadenfreude Still Rising

Facebook stock has reached a new low following news that analysts at Bank of America/Merrill Lynch and Bank of Montreal have lowered their price target for the stock. [More]

Now You Don't Need An Invite To Obsess Over Braided Hairstyles & DIY Wedding Ideas On Pinterest

Now You Don't Need An Invite To Obsess Over Braided Hairstyles & DIY Wedding Ideas On Pinterest

Have you been simply raging with jealousy that all of your friends are going nuts pinning cool handmade jewelry, tricks to baking your own tortilla chips (upside down muffin tins!) or how to make a cake that looks like a pair of shoes? Good news for you then, because Pinterest says it’s doing away with the invite-only process and has started open registration. [More]

The U.S. Government Wants To Make Sure You've Written Your Social Media Will

The U.S. Government Wants To Make Sure You've Written Your Social Media Will

The United States government is hip to social networking, and because it knows all about the Facebook and the Twittering, it wants you to be prepared with a social will in the event of your demise. After all, there have been reports of the families of deceased people having trouble gaining access to those kinds of accounts. [More]

How A Sheriff Uses His 10,000 Facebook Fans To Solve Crimes

How A Sheriff Uses His 10,000 Facebook Fans To Solve Crimes

Sheriff Al Lamberti, 54, is like The Consumerist with a badge and a gun. [More]

Walmart Launching 3500 Store-Specific Facebook Pages To Promo Local Deals

Walmart Launching 3500 Store-Specific Facebook Pages To Promo Local Deals

The one major criticism I’ve always leveled at Walmart is that the chain is just too small. If they were really doing things right, all our cities would be enclosed and connected in one long continuous Walmart where all our desires can be met at everyday low prices. To edge closer to that utopia, Walmart is launching several new Facebook pages. 3,500 of them. Each is pegged to a specific local store and will serve up deals just for that store. [More]

How "Free" Really Works Online

How "Free" Really Works Online

On this poster, “Facebook” should really be a fill-in-the blank option. I can think of several other instances where this is true. If you’re not paying for a service online, then you’re what’s being sold to advertisers and marketers, either in the form of ads being served, your data being sold, or both. So, in the case of the Facebook redesign backlash, that was the pig complaining about the barn getting a paint job and a new rope swing. [More]

Photographers Find Nikon's Facebook Status A Little Insulting

Photographers Find Nikon's Facebook Status A Little Insulting

Like all art, photography requires the acquisition of some skills: not just an understanding of what makes a great photograph and a good eye, but also a solid understanding of how equipment works and what it’s capable of. Not according to camera maker Nikon, though. The person in charge of the company’s Facebook page managed to annoy an awful lot of photographers by implying that better lenses, not skill, is all that you need to take a great photo. [More]

Senators Blumenthal And Franken Ask Social Intelligence Corp About Using Your Facebook Photos In Employer Background Checks

Senators Blumenthal And Franken Ask Social Intelligence Corp About Using Your Facebook Photos In Employer Background Checks

Senators Blumenthal and Franken have figuratively posted on Social Intelligence Corp’s Facebook wall a poll asking the company to answer several questions about its background check business. What makes this company’s service unique is that it scours the internet profiles of prospective employees and flags them for things like holding drinks or holding guns. [More]