NEW YORK, 6:13 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

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UPS Can't Find Your Lost Computer, So They'll Honor Their Insurance Policy

Remember Nick? UPS smashed up his insured computer and then refused to provide any compensation, even after mysteriously shipping it to a stranger. UPS' public relations folks reached out to us after we posted his story and recently sent us an update: "...after a search of all UPS’s facilities we were not able to recover his computer." Bummer, but all is not lost. More »

10:10 AM on Sun May 25 2008
By Carey
8,812 views, 11 comments

smashed

Drunk Dell Tech Repairs Laptop With Hammer

A boozy Dell tech tried to repair the headphone jack on Andrea's Inspiron 9100 with a hammer. Andrea's sense of propriety kept her quiet when Joel arrived reeking of booze and cigarettes, and neither she nor her boyfriend spoke up when he started wielding a hammer to install parts that wouldn't fit onto the motherboard. Joel ended up cracking the case and putting nail holes through the wrist pad. When he left, Andrea called Dell to complain and asked for a new tech. Who did Dell dispatch? Joel! More »

11:25 AM on Sat Apr 12 2008
By Carey
18,699 views, 50 comments

Latest by n/a: Andrea, I'm glad your boyfriend was able to get you a useable notebook. If you absolutely need to use your now destroyed one, and this will help preserve your "new" (used) one too, you can look into one of the USB more »

UPS Is A Sh*tty Easter Bunny Reader Sarah writes in to show us how UPS treated her Easter Basket. Heartless smashers of candy.

23 comments