After reading dozens of stories about companies doing whatever they can to get out of honoring a customer’s warranty, it’s a relief to find a situation which is the exact opposite of that.
All the outrage over Sling Media’s iPhone app—which would have only worked with the latest Slingbox models—may have been moot. Boy Genius Report says they’ve received a tip that AT&T asked Apple to kill the app due to concerns about potential bandwidth drain. Update: JosephFinn points out that the tip is likely fake, as the IP address came from a prison. [IntoMobile]
When Sling Media finally released their iPhone app last week, they conveniently turned off access to older Slingbox devices in order to force customers to buy newer models. As a gesture—only a gesture, nothing more—of their gratitude toward existing customers who supported them by already buying Slingboxes, they offered a $50 credit toward the purchase of a newer model.