"Comcast has reached out to the customer to apologize for his unsatisfactory experience. We have been in direct contact with the customer and have restored his services to his satisfaction. Providing a positive customer experience and customer care is our number-one goal and priority, and we do not condone what was represented in the photograph. The individual involved is no longer performing work for Comcast."

That's great, but what about resolving the underlying issue? Like issuing these guys collars that delivers an electric shock if its wearer hasn't moved in five minutes?

Previously:
ANOTHER Comcast Tech Asleep On The Job
Pix Of 2nd Comcast Tech Asleep On Customer's Bed

Here's the cameraphone pic of yet another Comcast technician taking a snooze at a customer's house.

He must be really tired. Looks like he's using a metal bar for a pillow.

Previously: ANOTHER Comcast Tech Asleep On The Job (Thanks to something_amazing!)

Sleepy Comcast Guy has a brother in Detroit.

"A Garden City family is questioning Comcast cable after the family said they found one of the company's workers asleep on the job twice.

Misty Maironi said the worker went downstairs to work on her cable. She said he was gone for an hour so she sent her son down to see what he was doing.

The son returned with a picture from his camera phone of the worker asleep on his bed.

Chris Maironis woke up the man. Maironis said the man then proceeded to lay there and fall asleep again."

Comcast has since fired the tech and fixed the Maironi's cable.

At least in the infamous case before, it was really hot and the tech was on hold. Here there's no excuse and the truth has become inescapable. Installing cable is really boring.

"Comcast Cable Worker Falls Asleep On The Job" [WDIV] (Thanks to George!)

After all, why was he fired? He was fired because, for him to do his job, a prerequisite was the ability to sit around on hold for 90 minutes.

Okay, that's not the ideal time to count fluffy sheep hovering above the ivory pickets of a dreamtime fence. Granted. But we can't be the only ones who can easily see how some poor, underpaid tech, forced to spend the vast majority of his day listening to saccharine muzak and the soothing tones of a robot thanking him for his patience, would eventually have zoomed right off to the land of nod.

Comcast (and Brian) seems to think that firing this guy and having a crack ninja Comcast team that only ever gets called out at times of PR crisis fix Brian's service is a satisfactory solution. But hey, Comcast, you assholes! How about giving this poor slob his job back and, instead, making damn sure that on-field tech support can get through to corporate with speed and efficiency? And hell, while you're at it, why not invest the millions required to make sure your customers can too?

Edit: Brian just wrote us, basically saying he'd always been against firing the guy, and has, in fact, desperately tried to get Comcast to see sense. Good for Brian! Sorry for the mistake; happily retracted.