Every once in a while we’ve reported on airline passengers behaving badly – throwing drinks on people, groping fellow passengers, attempting to open doors and other potentially dangerous actions. One such case – that included a few punches – occurred yesterday on a United Airlines flight and ended with one person arrested. [More]
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SkyWest Officials: Flight Made Emergency Landing After Passenger Lost Consciousness
By 4.22.15
A SkyWest Airlines flight from Chicago heading toward Hartford, CT reportedly made an emergency landing in Buffalo today because of a sick passenger, the airline said. [More]
Airline Performance Slips; Virgin America Named No. 1 For Third Time In Annual Airline Survey
By 4.13.15
Many consumers have a love-hate relationship with airlines: We love that they get us from point A to point B faster than a car, but we hate all the little fees, the inevitable delays and the occasional lost bag. It looks like all that hate once again won out, as this year’s Airline Quality Rating Survey found performance declined across all customer-focused categories just a year after the industry’s best scores in 25 years. The only carryover from the hopeful 2013 report was Virgin America’s ranking as top airline for the third consecutive year. [More]
United Airlines Hoping Thinner Seats Will Pack Even More Passengers Onto Planes
By 10.4.13
For the last few years, many of the larger airlines were tearing out rows of boring old coach seats and replacing them with slightly more expensive, slightly roomier seats. But these apparently never caught on with passengers on a number of United’s regional routes, as the airline now plans to reduce the number of Economy Plus seats on hundreds of planes and cram in even more coach seats with the aid of skinnier seats. [More]
Mom Threatened With Being Booted From Plane For Using Baby Seat
By 12.30.10
The mother of a one-year-old baby girl says she was threatened with being ejected from a SkyWest flight when she tried to convince flight attendants that her child’s car seat was acceptable for use on the plane. [More]
5 Airlines You Shouldn't Trust With Your Luggage
By 2.6.08
The Department of Transportation’s 2007 Air Travel Consumer Report is out. Here are the 5 airlines with the most baggage handling complaints per customer in 2007. Better luck next year!
The 10 Worst Flights: Avoid These Regularly Scheduled Travel Nightmares
By 6.5.07
According to the Bureau of Transportation Statistics, the following flights are the 10 worst flights in existence. They’re regularly scheduled and they are late 92-100% of the time. Avoid them like you avoid drug-resistant TB.
Dear Passenger: We're Sorry You Had to Piss in the Barf Bag
By 3.21.07
SkyWest Airlines has apologized to passenger James Whipple, who used a barf bag to relieve himself in-flight.
