skycaps

98-Year-Old Traveler Says Airline Rolled Her Into Baggage Claim, Forgot About Her

98-Year-Old Traveler Says Airline Rolled Her Into Baggage Claim, Forgot About Her

Every year, a 98-year-old woman who lives in Spain flies to Texas to visit her daughter. She took American Airlines this year, and everything went well until she arrived at Dallas-Fort Worth airport, where she was supposed to be met by an attendant. A miscommunication meant that instead, she was left in the baggage claim, strapped to a wheelchair and unable to find anyone to help her. [More]

American Airlines Skycaps, Upset With Low Tip, Fill Suitcase With Garbage

American Airlines Skycaps, Upset With Low Tip, Fill Suitcase With Garbage

Airport skycaps have been admittedly screwed over in recent years. Airlines have imposed $2 curbside check-in fees, but none of that money goes to the skycap. Most people don’t know that, and don’t tip.