(So Cal Metro)

I Just Want UPS To Take My Money, Let Me Use MyChoice Premium

Some of our readers aren’t fond of UPS’s MyChoice Premium, comparing it to a protection racket for items that you’ve already paid to have delivered to your house. We get that. Michael likes the concept and finds it useful. Or he would if UPS would actually apply it to his packages. [More]

No Yonana.

I Want To Buy A Sorbet Maker, Sears Keeps Hanging Up On Me

We have a hypothesis here at Consumerist. The Sears Holdings Corporation is no longer a retailer, but is only an anti-capitalist prank on a global scale. How else can you explain a company that has a global retail presence, yet seems determined not to sell anything? The latest chapter in this saga comes from Kelly, who wanted to buy a small kitchen appliance that turns frozen fruit into delicious sorbets. Sears, perhaps with a hangover and in desperate need of some personal space after spending the holidays with its more crass cousin Kmart, keeps hanging up on Kelly every time she calls to see whether the item is in stock. She’s taking the hint now. [More]