(Barbara Wells)

9 Things We Learned About HSN’s $2.5 Billion Per Year TV-Commerce Operation

You might not think about HSN very much, but that’s because you aren’t part of their target demographic: women over 35 who enjoy shopping but want to choose from a curated collection of stuff, maybe designed or at least endorsed by a familiar celebrity. If that doesn’t sound like a large portion of the population, you’d be surprised: HSN takes in $2.5 billion per year. [More]

(smohundro)

Retailers Prepare To Fight Holiday Shoppers And Each Other To Not Offer Discounts

Retailers really, really want to wean American shoppers off our recession-era addiction to discounts. Will it be possible for them to resist the temptation to slap “40% off” signs everywhere to attract customers? Retail forecasts for this holiday season show that retailers want to avoid selling products at a discount, while consumers plan to make their shopping decisions according to price. [More]

(Nicholas Eckhart)

Kohl’s Testing Cafe Concept At Two Wisconsin Locations

Kohl’s is joining the ranks of retailers like Target, Sam’s Club, IKEA, Costco, and countless others in bringing weary shoppers what they really want: something to snack on while traipsing down the aisles checking off items from their list. [More]

Whole Foods Says It Will Stop Selling Prisoner-Made Products Made By April 2016

Whole Foods Says It Will Stop Selling Prisoner-Made Products Made By April 2016

After a protest at one of its Texas stores, Whole Foods says it will no longer sell products made using a prison labor program. The company has sold tilapia and goat cheese produced through a Colorado inmate program at some stores since 2011, and now plans to have the products out of stores by April 2016 or sooner. [More]

Jos. A. Bank Wants To Change Image, Ditch Reputation Of Cheap Suits By The Bushel

Jos. A. Bank Wants To Change Image, Ditch Reputation Of Cheap Suits By The Bushel

When Saturday Night Live shows a family using your menswear company’s products to sop up orange juice spills and pet urine because they’re cheaper than paper towels, and people actually find this funny, that’s a sign that maybe it’s time to reconsider your promotions strategy. Jos. A. Bank is trying a new strategy, which involves promotions with suits in more reasonable quantities than in the past. [More]

Macy’s To Close Dozens Of Stores In Early 2016

Macy’s To Close Dozens Of Stores In Early 2016

Just hours after Macy’s announced it would begin selling consumer electronics through Best Buy outlets in some of its stores starting this fall, the company announced it would also shutter dozens of underperforming locations beginning next year. [More]

Macy’s Teams Up With Best Buy To Sell Electronics In Some Stores

Macy’s Teams Up With Best Buy To Sell Electronics In Some Stores

Shoppers heading to Macy’s generally plan to update the items hanging in their closets, not the electronics littering their living rooms. But that could soon be changing, as the department store plans to house Best Buy outlets in several locations starting this fall. [More]

Safeway To Refund Customers $30.9M For Online Ordering Overcharges

Safeway To Refund Customers $30.9M For Online Ordering Overcharges

Nearly nine months ago, a federal court in California ruled that Safeway must refund customers the amount of money they were overcharged when the company broke its own terms and conditions by marking up prices of items ordered online. We finally know how much the supermarket chain will hand over: about $30.9 million. [More]

(Jeff Dailey)

Bargain-Hunting Youngsters Extend The Back-To-School Season Well Into September

Back in July, early research showed that families planned to spend slightly more on back-to-school shopping than last year. A different survey by the National Retail Federation shows that families plan to spend less on back-to-school shopping this year. In addition to starting the back-to-school season earlier, it seems that retailers are extending it for longer, realizing that youngsters have learned to bargain-hunt as well as their parents. [More]

Target Testing Healthier Cafe Concepts — No Hot Dogs Or Nachos In Sight

Target Testing Healthier Cafe Concepts — No Hot Dogs Or Nachos In Sight

Sometimes you just can’t get through your shopping trip at Target without a little snack, say, a hot dog from the store’s cafe. You might have to settle for something a little different next time hunger strikes while you’re roaming the aisles, as Target announced it’s testing a new – healthier – cafe concept. [More]

Macy’s Hopes Tablets & Dressing Room Deliveries Will Speed Up Your Shopping Time

Macy’s Hopes Tablets & Dressing Room Deliveries Will Speed Up Your Shopping Time

Looking for a new outfit? You’ve got two options: Quickly buy online and hope what you purchase fits (and looks good on you), or go to the store and spend time scouring racks before trying things on to see if they fit and flatter. In an attempt to mesh the convenience of online shopping with the confidence of buying after trying, Macy’s is revamping its dressing rooms for the current generation of shopper.
[More]

Amazon’s New Seattle Facility Reportedly Set To Test “Amazon Flex” Package Pickup Service

Amazon’s New Seattle Facility Reportedly Set To Test “Amazon Flex” Package Pickup Service

When making a purchase through Amazon there are several options for delivery, depending on where you live: free-two day shipping with a Prime membership, Sunday delivery via USPS, Prime Now one-hour delivery, drop-offs at an Amazon Locker, and, of course, traditional several-day delivery. Now, it appears the e-commerce giant is working on another, secret, service at a soon-to-open facility near Seattle.  [More]

(littleyiye)

Sephora Will Get Back To Angry Rewards Customers In Two Weeks (Update: Or A Month)

The Epic Rewards event was supposed to be an opportunity for customers who had accumulated a large number of points in the Sephora’s loyalty program to cash them in for valuable items. The question is: was it a rewards redemption or a sweepstakes that only people who have spent thousands at Sephora could enter? The company has promised to make things right with their customers, but are asking customers to give them 10 business days to figure out how. [More]

Sephora Promises Epic Rewards, Customers Get Epic Letdown

Sephora Promises Epic Rewards, Customers Get Epic Letdown

Today was a special event if you’re a fan of cosmetics who has been spending a lot of money at Sephora: the company released just a few very valuable rewards, like valuable and rare makeup assortments, or even a trip to Paris. The rewards would be coming, Sephora told their customers, at some point during business hours today, Pacific time. Fans refreshed the page constantly looking for the prizes. Then the rewards were all gone. Update: Customers still aren’t pleased with Sephora’s reaction to their complaints. Another update: Sephora has promised to do something for these customers, but can’t say what and will get back to them in two weeks. Or in September. [More]

12 States Holding Sales Tax Holidays This Weekend

Were you thinking about doing some shopping this weekend, for back-to-school season or just in general? Find out whether your state is holding a tax holiday, where state sales taxes are waived on certain categories of items: usually clothes, but sometimes also personal electronics, appliances, and hunting supplies, including firearms. Tax holidays and their limits vary regionally and your county or municipality may not be participating; check the rules before you shop. However, make sure that you don’t confuse it for a shopping spree. [Consumer Reports]

(jbjelloid)

Adidas Group Pays $240 Million To Download Runtastic Forever

Earlier this year, fitness gear maker Under Armour bought fitness-tracking apps MyFitnessPal and Endomodo for a total of $560 million. Now Adidas has decided to keep up with its competitor by downloading its own set of fitness apps, buying the eighteen apps in the Runtastic family for about $240 million. [More]

Target Testing System That Sends Customers Notifications On Deals While They Shop

Target Testing System That Sends Customers Notifications On Deals While They Shop

Target wants to track your every move while shopping at its stores. Or at least that seems to be the gist behind the retailers’ new test of transmitters – known as beacons – that link to shoppers’ smartphones through the company’s app, sending coupons, deals, product recommendations and recipes based on their location inside the big box store. [More]

Whole Foods Announces Five Cities Where It’s Opening Cheaper Stores

Whole Foods Announces Five Cities Where It’s Opening Cheaper Stores

Back in May, Whole Foods announced it’d be making a play for that coveted category of customers, the almighty millennials, by launching a new line of lower-cost stores. The company has now revealed which cities will see those first cheaper stores. [More]