(frankieleon)

Walmart Tries Moving Greeters Back To The Entrance

A few years ago, Walmart tried an experiment with their staff greeters who stood at the doorway of every store: they moved them away from the front door. Sure, they would still greet people who they encountered, but their jobs also involved directing customers to an open register, or performing tasks inside the store at a time when Walmarts were catastrophically short-staffed. Now Walmart is testing the idea of maybe reversing that decision. [More]

Amazon, Penguin Random House Avoid Dispute, Reach Deal For Physical & Online Book Sales

Amazon, Penguin Random House Avoid Dispute, Reach Deal For Physical & Online Book Sales

Public feud avoided. Less than a month after reports began swirling that Amazon and the world’s largest book publisher Penguin Random House could potentially come to blows over a new contract for online book sales, the two entities have reached a long-term agreement. [More]

Alibaba Will Expedite Counterfeit Takedowns For Some Name Brands

Alibaba Will Expedite Counterfeit Takedowns For Some Name Brands

In the months since Chinese e-commerce behemoth Alibaba began trading shares in its Cayman Islands-based holding corporation on the New York Stock Exchange, entities ranging from the Chinese government to the owner of Gucci have accused the company of knowingly profiting from counterfeit branded goods. Alibaba has promised to improve its capacity to ferret out fakes, and now says that it will take down some brands’ items more quickly. [More]

(Danny Ngan)

Could Amazon & Penguin Random House Be Headed For A Hachette-Level Feud?

Almost exactly a year after Amazon and book publisher Hachette entered a very public feud over an e-book pricing dispute, the mega online retailer is reportedly on the cusp of engaging in a new battle with the world’s largest book publisher, Penguin Random House. [More]

(frankieleon)

Google Reportedly Adding Buy Button To Sponsored Mobile Search Results

Searching for and buying a product with your smartphone is about to get a bit easier. Google is reportedly just weeks away from adding a “buy” button to mobile search results, a move that will increase the company’s rivalry with other online marketplaces such as eBay and Amazon. [More]

(Jennifer Moo)

Parent Companies Of Lane Bryant, Ann Taylor To Merge Their Closets In $2.2B Deal

How many women’s suits and dresses could you buy for $2.2 billion? For Ascena Retail Group, Inc. the answer is all of the suits and dresses sold in all of the Ann Taylor and LOFT stores. [More]

(Gregory Brown)

IKEA Is Testing Small Pick-Up Point Stores In Canada

I live in a smaller metropolitan area where people often whine that we have to drive more than two hours each way to visit an IKEA store. What if we didn’t, though? What if cities too small to support a mammoth IKEA of their own had small stores with some retail offerings, where they could pick up their online orders of flat-pack furniture themselves? The chain of mega-stores announced this week that they’re trying that idea out in Canada. [More]

(Mike Mozart)

Man Allegedly Fights Employees, Officers After Peeping Over Women’s Restroom Stall At Walmart

Over the years there has been no shortage of stories on Consumerist about peeping Toms hiding in women’s restrooms (the guys who fell through the movie theater ceiling) or department store changing rooms (the man who was chased by a topless woman at Kohl’s). But the latest unsettling incident took a dramatic turn after the alleged ogler supposedly assaulted employees and police officers after being found out. [More]

(Kiim)

Nearly 14% Of Zappos Staff Left After Company Implemented New Management System With No Bosses

Earlier this year, online shoe retailer Zappos unveiled a new management system that banished managers and job titles. While some employees might embrace a culture without a boss, more than 200 Zappos staffers decided to take a severance deal rather than continue working under the new boss-free model. [More]

Why Is This Store Charging A Bottle Deposit On Dryer Sheets?

Why Is This Store Charging A Bottle Deposit On Dryer Sheets?

Some consumer mysteries are very tiny, which is what makes them somehow even more frustrating. For example, why did a bodega charge a customer ten cents in bottle deposit fees when she bought laundry supplies? The store was somehow charging the deposit on dryer sheets, but not charging it on beverages which should be subject to it. Why? The store say that it was all a mistake. [More]

Kohl’s Rolls Out Buy Online, Pick Up In Store Nationwide

Kohl’s Rolls Out Buy Online, Pick Up In Store Nationwide

The ability to order something online and pick it up is very appealing to consumers, even though doing so apparently doesn’t save us any time. Now Kohl’s, another retailer that had been testing this delivery method in fewer than 10% of their stores, is rolling it out nationwide. [More]

(Mike Mozart)

Fire Department Called To Untangle Girl’s Fingers From Target Shopping Basket

A trip to Target turned into quite the ordeal for a young Michigan girl over the weekend when the local fire department had to be called to unsnarl her fingers from a shopping basket. [More]

Nordstrom Remodels Flagship Stores, Won’t Make You Go Inside

Nordstrom Remodels Flagship Stores, Won’t Make You Go Inside

There are two interesting developments that Nordstrom is trying right now: first, they’re remodeling and fancying up their stores in Seattle, Chicago, and San Francisco, seeking to draw international tourists with world-class retail experiences. They’re also experimenting with curbside order pickup, so local shoppers can pick up their online order of bras without getting out of their cars. [More]

Jet.com Is Either The Future Of Retail Or A Doomed Wacky Scheme

Jet.com Is Either The Future Of Retail Or A Doomed Wacky Scheme

This week, a new e-commerce site launched to about 10,000 beta users who signed up for a preview. The easy-to-remember name of this new site is Jet.com, and its goal is to remove some of the inefficiencies of shopping online. Will they succeed? [More]

Shoplifting Suspect Wearing ‘Won’t Be Caught’ T-Shirt Remains At Large

Shoplifting Suspect Wearing ‘Won’t Be Caught’ T-Shirt Remains At Large

The Hillsborough County Sheriff’s Office in Florida want to make sure that the prediction made on a woman’s t-shirt doesn’t come true. The message in huge white letters on her black t-shirt was clear: “Won’t Be Caught,” it said. Unfortunately, she was caught on camera while allegedly scooping up almost $1,500 worth of perfume and cologne bottle at an Ulta store in Tampa. [More]

How To Survive A Trip To IKEA Without Dumping Your Partner

How To Survive A Trip To IKEA Without Dumping Your Partner

Hardware stores aren’t the only retail establishments that pose an existential threat to domestic partnerships. Mega-home-store IKEA can also be a treacherous place, where the issues in a relationship surface as you search for items to fill your home together, then get them home and assemble them. That’s why one therapist actually uses the store’s flat-pack furniture as an exercise for patients: they have to assemble a piece of flat-pack furniture together and report back on how they communicated during the process. [More]

(markheybo)

Sears Announces Final Two Stores They’ll Be Sharing With Primark

Last year, as part of their “taking on roommates” strategy of keeping their doors open, Sears announced that they were leasing parts of seven stores to Primark, a clothing retailer out of Ireland. Sears has finally named all seven of the stores where Primark will be moving in. All seven are in the Northeast. [More]

(JeepersMedia)

Walgreens Cashiers No Longer Required To Tell Customers To “Be Well”

Having someone wishing you well is always nice, but when it’s a pre-ordained phrase that you know the person is required to say as part of their job, well, not everyone loves that. And so it goes that Walgreen Co. says it’s putting an end to its “Be well” campaign that had cashiers bestowing the canned blessing upon customers. [More]