Safeway To Refund Customers $30.9M For Online Ordering Overcharges

Safeway To Refund Customers $30.9M For Online Ordering Overcharges

Nearly nine months ago, a federal court in California ruled that Safeway must refund customers the amount of money they were overcharged when the company broke its own terms and conditions by marking up prices of items ordered online. We finally know how much the supermarket chain will hand over: about $30.9 million. [More]

(Jeff Dailey)

Bargain-Hunting Youngsters Extend The Back-To-School Season Well Into September

Back in July, early research showed that families planned to spend slightly more on back-to-school shopping than last year. A different survey by the National Retail Federation shows that families plan to spend less on back-to-school shopping this year. In addition to starting the back-to-school season earlier, it seems that retailers are extending it for longer, realizing that youngsters have learned to bargain-hunt as well as their parents. [More]

Target Testing Healthier Cafe Concepts — No Hot Dogs Or Nachos In Sight

Target Testing Healthier Cafe Concepts — No Hot Dogs Or Nachos In Sight

Sometimes you just can’t get through your shopping trip at Target without a little snack, say, a hot dog from the store’s cafe. You might have to settle for something a little different next time hunger strikes while you’re roaming the aisles, as Target announced it’s testing a new – healthier – cafe concept. [More]

Macy’s Hopes Tablets & Dressing Room Deliveries Will Speed Up Your Shopping Time

Macy’s Hopes Tablets & Dressing Room Deliveries Will Speed Up Your Shopping Time

Looking for a new outfit? You’ve got two options: Quickly buy online and hope what you purchase fits (and looks good on you), or go to the store and spend time scouring racks before trying things on to see if they fit and flatter. In an attempt to mesh the convenience of online shopping with the confidence of buying after trying, Macy’s is revamping its dressing rooms for the current generation of shopper.
[More]

Amazon’s New Seattle Facility Reportedly Set To Test “Amazon Flex” Package Pickup Service

Amazon’s New Seattle Facility Reportedly Set To Test “Amazon Flex” Package Pickup Service

When making a purchase through Amazon there are several options for delivery, depending on where you live: free-two day shipping with a Prime membership, Sunday delivery via USPS, Prime Now one-hour delivery, drop-offs at an Amazon Locker, and, of course, traditional several-day delivery. Now, it appears the e-commerce giant is working on another, secret, service at a soon-to-open facility near Seattle.  [More]

(littleyiye)

Sephora Will Get Back To Angry Rewards Customers In Two Weeks (Update: Or A Month)

The Epic Rewards event was supposed to be an opportunity for customers who had accumulated a large number of points in the Sephora’s loyalty program to cash them in for valuable items. The question is: was it a rewards redemption or a sweepstakes that only people who have spent thousands at Sephora could enter? The company has promised to make things right with their customers, but are asking customers to give them 10 business days to figure out how. [More]

Sephora Promises Epic Rewards, Customers Get Epic Letdown

Sephora Promises Epic Rewards, Customers Get Epic Letdown

Today was a special event if you’re a fan of cosmetics who has been spending a lot of money at Sephora: the company released just a few very valuable rewards, like valuable and rare makeup assortments, or even a trip to Paris. The rewards would be coming, Sephora told their customers, at some point during business hours today, Pacific time. Fans refreshed the page constantly looking for the prizes. Then the rewards were all gone. Update: Customers still aren’t pleased with Sephora’s reaction to their complaints. Another update: Sephora has promised to do something for these customers, but can’t say what and will get back to them in two weeks. Or in September. [More]

12 States Holding Sales Tax Holidays This Weekend

Were you thinking about doing some shopping this weekend, for back-to-school season or just in general? Find out whether your state is holding a tax holiday, where state sales taxes are waived on certain categories of items: usually clothes, but sometimes also personal electronics, appliances, and hunting supplies, including firearms. Tax holidays and their limits vary regionally and your county or municipality may not be participating; check the rules before you shop. However, make sure that you don’t confuse it for a shopping spree. [Consumer Reports]

(jbjelloid)

Adidas Group Pays $240 Million To Download Runtastic Forever

Earlier this year, fitness gear maker Under Armour bought fitness-tracking apps MyFitnessPal and Endomodo for a total of $560 million. Now Adidas has decided to keep up with its competitor by downloading its own set of fitness apps, buying the eighteen apps in the Runtastic family for about $240 million. [More]

Target Testing System That Sends Customers Notifications On Deals While They Shop

Target Testing System That Sends Customers Notifications On Deals While They Shop

Target wants to track your every move while shopping at its stores. Or at least that seems to be the gist behind the retailers’ new test of transmitters – known as beacons – that link to shoppers’ smartphones through the company’s app, sending coupons, deals, product recommendations and recipes based on their location inside the big box store. [More]

Whole Foods Announces Five Cities Where It’s Opening Cheaper Stores

Whole Foods Announces Five Cities Where It’s Opening Cheaper Stores

Back in May, Whole Foods announced it’d be making a play for that coveted category of customers, the almighty millennials, by launching a new line of lower-cost stores. The company has now revealed which cities will see those first cheaper stores. [More]

Get Your Halloween Costumes And Plastic Pumpkins While They’re Still On Shelves

Get Your Halloween Costumes And Plastic Pumpkins While They’re Still On Shelves

Time keeps moving whether we like it or not, and it’s almost the end of July. The patriotic party decorations and inflatable pool rafts have all sold, the school supplies that took their place in stores’ “seasonal” sections are starting to move, and they need something to fill that empty space on the shelf. That’s why we have Halloween in July. [More]

Luxury Accessory Counterfeiters Change Their Methods, Brands Must Catch Up

Luxury Accessory Counterfeiters Change Their Methods, Brands Must Catch Up

It used to be pretty easy to spot counterfeit luxury goods online: when a handbag that normally costs, say, $3,000 is available for $50 on a website that popped up overnight, that’s usually a pretty good hint. That’s why counterfeiters have an interesting new tactic: they’re improving the quality of their fakes and selling them for prices closer to those of the original item. You know, to keep from arousing customers’ suspicion. [More]

Facebook shows a fake brand in this mock-up.

Facebook Testing Shops Built Into Retailers’ Pages

Like Google, Twitter and its own Instagram platform, Facebook is toying with the idea of allowing users to buy stuff directly from retailers’ pages, instead of seeing those items in an ad and going outside the social network to purchase them. [More]

(Laurice Marier)

Chicago Will Have The Highest Sales Tax In The U.S. At 10.25%

Sales taxes are variable from place to place and very visible, and they’re visible day-to-day as we dig in our pockets for change to pay a coffee tab of $3.14. Starting next year, Chicago will have the highest sales tax in the country, with state, county and city taxes adding up to 10.25%. [More]

Google Begins Testing Buy Button On Select Mobile Searches

Google Begins Testing Buy Button On Select Mobile Searches

Google has finally made good on those reports that it would simplify the smartphone shopping experience by allowing users to simply hit a “buy button” to complete a transaction straight from sponsored search results, rather than toggling between retailer websites. Today, the company announced it is officially testing what it calls Purchases. [More]

Amazon’s Roving Treasure Truck Delayed In First Weekend Of Business

Amazon’s Roving Treasure Truck Delayed In First Weekend Of Business

After more than a week of cruising the streets of Seattle, Amazon’s Treasure Truck was supposed to start handing out goods on Saturday. But that didn’t happen, as the company announced in the early hours of the weekend that it would postpone its big debut. [More]

(evil robot 6)

Macy’s Customer Accused Of Biting Employee Over Price Dispute

When you have a question about the price tag on a department store item, you should raise your concerns with store employees. You should not yell at them or curse them out, and you should definitely not become violent. A Macy’s customer in California was arrested after she allegedly did all of those things, then bit a loss prevention officer on the leg during a price dispute. [More]