Reader Dan was hoping Aldo would sell him just one shoe after his roommate’s dog ate one, but they ended up sending him a whole new pair for free. Regular customer service told Dan that they don’t sell shoes in singles but after sending his note to the folks at the top of Aldo, his story starting making the rounds internally and they shined down on him with rays of benevolence. [More]
I hear from runners I know that Vibram 5 Fingers shoes are the greatest invention since… well, shoes. Reader Mark agrees, and when his pair developed burst seams and some other holes, he was unhappy. He would miss his unbelievably dorky-looking but comfortable shoes. So he did the only logical thing: he posted a photo essay online of the wonderful times that he and his shoes had together, and sent a link to Vibram USA.
Sorry canucks, your shoe options just shrunk a little bit. Starting April 1st, Zappos is no longer going to ship to Canada. [More]
Keeping your feet dry is sort of a key feature of shoes, so Justin was disappointed when the sole of his Clarks boots cracked and leaked whenever he wore the boots in the rain. He contacted the company and learned that their shoe soles have a five-year warranty, and mailed out his broken shoes and had a replacement pair within just a few weeks. Hooray! [More]
Jay says he’s stumbled upon a ludicrous fee at a dance-focused shop. If you try on a pair of shoes but decide not to buy them, you owe the store $20. [More]
Teva sandals are no longer for granola-crunching outdoors types. Now the fashion-conscious adventurer can go straight from the rugged rocks to the black-tie fundraiser without missing a beat. [More]
New York lawyer Eric spotted a pathetic attempt by a Maryland Converse outlet store to pretend that it was offering a discount on this pair of shoes. One sticker slashes the dubious MSRP by a penny, from $30 to $29.99, but another sticker reveals that the original price was $25. [More]
Gerry and his wife tried to buy a pair of sneakers that the JCPenney website had listed on sale. While other products were marked “online only,” this particular pair of sneakers was marked “also in stores,” so the couple assumed that the price would be the same. Naturally, the store’s employees refused to see the logic of this argument. [More]
Do high heels hurt your feet and legs — even after you’ve taken them off? A new study says that women who wore high heels daily for years had “shorter calf muscles and stiffer, thicker Achilles tendons than women who favored flats,” says NPR’s health blog. Ew! [More]
When Paul Simon sang “She got diamonds on the soles of her shoes,” we don’t think he was daring anyone to actually make said shoes. But jeweler House of Borgezie has gotten pretty close, slapping over 2,000 diamonds on a pair of stiletto heels and charging $155,000 a pair. [More]
According to reader Dave, Target has stopped carrying size 13 men’s shoes. This makes Dave sad. 13 doesn’t seem really crazy-insane large to us, but apparently Target isn’t selling enough of them. If you want big shoes, you have to order them online. [More]
I’ve been thinking lately that my sneakers are too stupid. They don’t do anything, at least not anything video game related, which is where it matters. Adidas has recognized this problem and has announced a new “augmented reality” sneaker that you have to hold in front of your webcam in order to play special online games. [More]
People seem to either love or hate the odd designs of Fluevog shoes, but on a visit to one of their retail stores, Lee learned that the company’s retail customer service went well above and beyond to make a customer with a problem happy. [More]
Michael says Lady Foot Locker wouldn’t let him keep his receipt after he returned an item, and that this wasn’t the first time. He writes: [More]
Amazon has purchased Zappos for $807 million. Reaction around Consumerist’s (virtual) newsroom: “Oh, no.” Then we started locking up our shoes in case our right to own them is revoked. No, no, we kid. Maybe.
Here’s the problem with Crocs. You either love them or you can’t stand them. You make fun of them mercilessly, or you can’t imagine a more comfortable shoe. What’s problematic for the company that makes Crocs is that they don’t really wear out…and who needs multiple pair of glorified garden clogs in a recession?