WARNING: If you want your hope for the future of our children to remain undimmed, you should probably stop reading this. Otherwise, the haunting jingle accompanying the commercial for “Daddy’s Money Secret Wedges” will stomp your vision of a world where everything isn’t focused on image, wealth and material goods into a dark, globby puddle of woe. [More]
These Shoes Crush Hope For The Future Of Our Children Under Their Hidden, Bedazzled Heels
By February 20, 2013
Rockport Sends Me Same Size Shoes, Different Sized Insoles
By February 4, 2013
If Aaron had different-sized feet, he’d be all set. Well, also if his shoes were different sizes. Neither is true. He ordered some Rockport shoes more than a year ago, then set them aside. When he opened the box, he discovered that they had two different size insoles. How does that happen? He doesn’t know, but Rockport isn’t willing to send him a replacement insole. [More]
Converse, Twitter Customer Non-Service, And The Amazing Self-Destructing Sneakers
By August 29, 2012
Maybe Tim is being irrational, but he was under the impression that if he spent $100 on a pair of shoes, he could depend on the soles to not fall apart inside of a year. Sure, he lives in New York City and puts a lot of miles on his shoes, but isn’t that the point of shoes? When his first pair of Converse by John Varvatos wore out, he bought another. He really liked the shoes, except for the pesky hole in the heel. When the second pair fell apart within six months too, he sought help from Converse. Apparently, Converse has never helped a customer with a complaint about the longevity of their shoes before, because they don’t seem to know how to deal with an unhappy customer. Or maybe their passing Tim around to different places and departments and ignoring his messages is their policy. [More]
New Shoes Hurt, New Balance Replaces Them
By May 18, 2012
Sean’s new shoes hurt his feet. When he realized that this wasn’t because he was out of shape or had bought the wrong size, he figured it had been too long since buying the shoes, and he wouldn’t be able to return them. Not so when the shoes were from New Balance, purveyors of sneaker awesomeness. [More]
How To Make Your Shoes Last Longer
By March 12, 2012
Your shoes are probably the single most expensive piece of clothing you wear every day, and are undoubtedly the garment you put under the most stress and expect the most out of. Take care of them and you can get some extra mileage out of your clothing budget. [More]
Millions Of Women Are Joining Shoe-Of-The-Month Clubs
By December 29, 2011
Would you like to have a new pair of shoes in your favorite styles sent to you every month, at a discount, without having to visit stores to try them on, or slog through online catalog pages trying to find just the right pair? Millions of women think that this is a great idea, and have joined online shoe-of-the-month clubs like JustFabulous, ShoeDazzle, and ShoeMint. [More]
Shoppers Duke It Out Over Air Jordans
By December 26, 2011
Although there may not have been a must-buy toy to cause a shopping frenzy this holiday season, a shoe managed to make adults behave like children. Police were called to various locations across the country to break up scuffles over the latest Nike Air Jordans. [More]
Payless Lets Other Shoe Drop, Closing 475 Stores Over Next 3 Years
By August 25, 2011
Customers of Payless ShoeSource have apparently taken the name of the business to heart, giving the company so little money that it has decided to shut down 475 poorly performing stores over the next three years. Of the shops — including sister franchise Stride Rite — being set up to be stomped, 300 are scheduled to be closed by the end of the fiscal year. [More]
Aldo Sends Free Pair Of Shoes After Dog Eats One
By June 6, 2011
Reader Dan was hoping Aldo would sell him just one shoe after his roommate’s dog ate one, but they ended up sending him a whole new pair for free. Regular customer service told Dan that they don’t sell shoes in singles but after sending his note to the folks at the top of Aldo, his story starting making the rounds internally and they shined down on him with rays of benevolence. [More]
Vibram USA Doesn't Like Pouting Customers, Replaces Busted Shoes
By May 11, 2011
I hear from runners I know that Vibram 5 Fingers shoes are the greatest invention since… well, shoes. Reader Mark agrees, and when his pair developed burst seams and some other holes, he was unhappy. He would miss his unbelievably dorky-looking but comfortable shoes. So he did the only logical thing: he posted a photo essay online of the wonderful times that he and his shoes had together, and sent a link to Vibram USA.
[More]
Zappos Stops Shipping To Canada
By March 24, 2011
Sorry canucks, your shoe options just shrunk a little bit. Starting April 1st, Zappos is no longer going to ship to Canada. [More]
Clarks Stands Behind And Replaces Leaky Shoes
By March 3, 2011
Keeping your feet dry is sort of a key feature of shoes, so Justin was disappointed when the sole of his Clarks boots cracked and leaked whenever he wore the boots in the rain. He contacted the company and learned that their shoe soles have a five-year warranty, and mailed out his broken shoes and had a replacement pair within just a few weeks. Hooray! [More]
Store Charges $20 Fee If You Try But Don't Buy Its Shoes
By December 13, 2010
Jay says he’s stumbled upon a ludicrous fee at a dance-focused shop. If you try on a pair of shoes but decide not to buy them, you owe the store $20. [More]
Go Hiking In Style With These Teva Stiletto Heels
By November 29, 2010
Teva sandals are no longer for granola-crunching outdoors types. Now the fashion-conscious adventurer can go straight from the rugged rocks to the black-tie fundraiser without missing a beat. [More]
Converse Outlet Slashes Shoes Cost By Whole Penny After Raising MSRP By $5
By August 27, 2010
New York lawyer Eric spotted a pathetic attempt by a Maryland Converse outlet store to pretend that it was offering a discount on this pair of shoes. One sticker slashes the dubious MSRP by a penny, from $30 to $29.99, but another sticker reveals that the original price was $25. [More]
Man Convinces JCPenney To Honor Online Price
By August 16, 2010
Gerry and his wife tried to buy a pair of sneakers that the JCPenney website had listed on sale. While other products were marked “online only,” this particular pair of sneakers was marked “also in stores,” so the couple assumed that the price would be the same. Naturally, the store’s employees refused to see the logic of this argument. [More]
High Heels Can Mess Up Your Calf Muscles And Tendons
By July 16, 2010
Do high heels hurt your feet and legs — even after you’ve taken them off? A new study says that women who wore high heels daily for years had “shorter calf muscles and stiffer, thicker Achilles tendons than women who favored flats,” says NPR’s health blog. Ew! [More]
What Do $155K Shoes Look Like? Kinda Like $15 Stripper Heels
By June 30, 2010
When Paul Simon sang “She got diamonds on the soles of her shoes,” we don’t think he was daring anyone to actually make said shoes. But jeweler House of Borgezie has gotten pretty close, slapping over 2,000 diamonds on a pair of stiletto heels and charging $155,000 a pair. [More]
