Consumerist
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online shopping
Here Are Your Shipping Deadlines For Christmas 2009
If you're planning on spending the next 6-8 weeks pouring cash into Mammon's gaping maw—and really, who isn't? it's how we love each other—then here are the shipping deadlines for over 100 online retailers, courtesy of CouponSherpa. In today's UPS/FedEx world you can frequently wait right up until Christmas week, but you might want to double-check the list if there's a retailer you absolutely have to shop from.
"Holiday Shipping Deadlines for Christmas 2009" [CouponSherpa] (Thanks to Jeff!)
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modems
Vonage Sends 14 New Modems To Replace Customer's Broken One
My Linh's Vonage modem stopped working, so she called to request a replacement under the terms of her service agreement. Vonage was happy to oblige. So happy, in fact, that they sent her 14 modems instead of one via UPS—but then couldn't figure out how to get UPS to come pick them up again. Hey, they do VOIP, not logistics. More » -
next decade air
Where Has This UPS Envelope Spent The Last 14 Years?
This week, Paul received a package back from UPS that had somehow never reached its destination. That's not so unusual. What was unusual was how long it had wandered off for. He had mailed the next day air envelope at least fourteen years ago. More » -
windows 7
Your New Computer's Free Windows 7 Upgrade? Not So Free, Actually
Not many people really want a computer with Windows Vista. The sensible thing for customers who need a computer—but not right away—to do is wait until the launch of Windows 7 and then buy a computer with the much-awaited OS pre-installed. Vendors realize this, and are trying to get Vista-laden machines off their shelves with the promise of a free upgrade to Windows 7 when it comes out. A free upgrade that is not, in fact, free. More » -
ups
UPS Now Delivers Bonus Junk Mail Packages
What does the United States Postal Service do for you that UPS doesn't? Deliver junk mail, you say? Not anymore! Next week, UPS will test market delivering solicitations along with your packages in a few lucky, lucky markets. More » -
frustration
Guess What Happens When Amazon Keeps Sending Shampoo In Same Box With Book
Reader Len recently found out that it's sort of impossible to order shampoo and a book from Amazon at the same time. They'll just keep sending you a shampoo-covered book until they eventually give up and refund your money. Trouble is, Len didn't want a refund. He wanted a shampoo-less book. More » -
wtf
Banana Republic Sends Customer Mysterious Package Of Security Tags
Jonathan's wife ordered some clothes from Banana Republic, and was confused when another, similarly-sized box arrived on their doorstep from Banana Republic a week later. This box was clearly not destined for her, since she had not ordered the exciting new "Open Your Own Banana Republic" playset. More » -
stupid shipping gang
HP Throws In Free Wooden Pallet With Every Power Cord Purchase
We know not all of our readers agree on our stupid shipping gang posts, but here's one we can all get behind: you probably don't need to deliver a ten-foot power cord in a large box on a wooden pallet.
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smelly
UPS Driver Charged With Stuffing About $30,000 Worth Of Jewelry In His Shoes
An end of shift security check of a San Antonio, TX UPS driver led to the discovery of items intended for delivery to a jewelry store. According to the AP, the driver had apparently been stuffing the jewelry into his shoes instead of delivering it. More » -
netflix
Inside A Netflix Shipping Center
HackingNetflix was invited to tour a Netflix shipping center where 50 employees process as many as 90,000 discs a day. Pretty cool. More » -
shipping
UPS Sends Your Monitor To "Gladys" In Wichita, Dell Tells You To Pick It Up. You Live In Boston.
Reader Bret doesn't particularly feel like buying a monitor for Gladys, a random woman who lives in Wichita, KS. Explaining this to Dell and UPS, however, is about as fun as you think it would be. More » -
infomercials
Reader's Impact Gel Insoles Could Have Walked To His House By Now
Why is Adam smashing his hand with this hammer? To show you the frustration he feels because the Impact Gel insoles he ordered over three months ago—and which shipped out over a month ago—haven't arrived yet. More » -
damaged in transit
Are Blu-ray Netflix Customers Paying Extra Because The Discs Keep Cracking?
Do you rent Blu-ray discs from Netflix? Have you had any show up with a crack on the outer edge that makes the disc unplayable? Victor just wrote to us that he's received several Blu-ray discs lately that are damaged, and he's wondering if it's just him or part of a wider problem. More » -
shipping
Ship Metal Hardware To Your House For Only $99,999
Wesley ordered some zinc-plated drawer slides from Gliderite.com. The hardware cost $25, and the shipping charge was $99,999. Either this is a database error, or Gliderite sends a Bentley full of spokesmodels to hand-deliver everything they sell. More » -
shipping
UPS Damages $1,700 Worth Of Shipped Items, Admits They Messed Up, Still Won't Pay
Awesomely-named reader DrSpaceMonkey tells us he shipped some stuff to himself during a move, discovered it was damaged, and now can't collect on his insurance. More » -
mail
Postal Service Gettin' It On With eBay
The USPS is getting all modern-like, hooking up with eBay to let sellers be billed later for postal services rather than pay immediately. Also, a new tool will let sellers roll streamline the shipping process by letting them buy and print labels without having to juggle accounts or wait in line at the post office. More » -
shipping
Why Does The UPS Store Ship Packages With FedEx?
Alex shipped two packages to San Francisco from the UPS store in Boston. One was delivered, the other wasn't—until without any explanation or notification, it arrived back at Alex's house in Boston on a FedEx truck. Huh? More » -
that was fast
The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts
The new CircuitCity.com is already disappointing customers, this time by shipping a half-complete TV mount that looks like it was wrapped by an over-caffeinated octopus. Unsurprisingly, our anonymous tipster had to slog his way through two customer service departments before extracting a promise to ship out the missing parts. Why can't CircuitCity.com just ship him a new mount? Apparently, they have to first botch the parts shipment. Our tipster decided this wasn't worth his time, and instead ordered a second mount. Circuit City promises to refund his money once they receive back the defective mount...
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shipping
New York, 3:51 AM
Mon Nov 9
6 posts in the last 24 hours
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