Consumerist
stupid shipping gang
Posts Tagged “
Shipping
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stupid shipping gang
Stupid Shipping Gang
Apple may have Al Gore on its board of directors, but that won't stop them from shipping teeny tiny remote controls in cartoonishly large boxes.
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Revealed: Apple's Secret Membership In The Stupid Shipping Gang
Apple may have Al Gore on its board of directors, but that won't stop them from shipping teeny tiny remote controls in cartoonishly large boxes.
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odd
My Night Stand Came Packed In Spray Foam Insulation
Here's something to break the monotony of your day. Reader Jim sends these pictures of the night stand he ordered from Amazon.com. It came packed not in peanuts, but covered in spray foam insulation. He says it took him half an hour to hack through the sticky stuff to get to the furniture. Weird, yes, but the item did arrive intact... so maybe they're on to something. More »
changes
Kinko's Is Dead, Long Live "FedEx Office"
FedEx announced yesterday that they would be renaming Kinko's "FedEx Office" More »
complaints
David ordered a refurbished iPhone from AT&T. What he received was a brand new empty plastic bag. Apparently, AT&T has 500 backorders for refurbished iPhones, so for some completely unknown and nonsensical reason, they've decided to start shipping empty plastic bags. Let's join David as he tries to track down the iPhone he ordered...
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AT&T Shipped Me An Empty Plastic Bag Instead Of An iPhone!
David ordered a refurbished iPhone from AT&T. What he received was a brand new empty plastic bag. Apparently, AT&T has 500 backorders for refurbished iPhones, so for some completely unknown and nonsensical reason, they've decided to start shipping empty plastic bags. Let's join David as he tries to track down the iPhone he ordered...
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followups
UPS Can't Find Your Lost Computer, So They'll Honor Their Insurance Policy
Remember Nick? UPS smashed up his insured computer and then refused to provide any compensation, even after mysteriously shipping it to a stranger. UPS' public relations folks reached out to us after we posted his story and recently sent us an update: "...after a search of all UPS’s facilities we were not able to recover his computer." Bummer, but all is not lost. More »
good company
Apple Reprocesses Photo Orders So They Can Arrive Before Mother's Day
Dan writes, "Apple saved Mother's Day!"My daughter and I ordered a book as a Mother's Day gift, and I was disappointed to learn it would ship late and miss the big day. I had waited until the last day of the promotion (April 30th at about 9:00 PM EST), so I didn't want to complain. Then this landed in my inbox.More »
sad
Reader Matt CC'd us on this sad email to Steve Jobs. It seems that some #$!@#$ at FedEx stole his Mother's Day gift right out of the box. Now he's asking Steve Jobs to help him get the stolen iPod replaced in time for Mother's Day.
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Dear Steve Jobs: FedEx Stole My Mom's Mother's Day iPod, Please Help!
Reader Matt CC'd us on this sad email to Steve Jobs. It seems that some #$!@#$ at FedEx stole his Mother's Day gift right out of the box. Now he's asking Steve Jobs to help him get the stolen iPod replaced in time for Mother's Day.
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stupid shipping gang
Canon Uses Comically Oversized Box To Send You Something They Could Have Taped To A Postcard
Earlier this week I ordered a part from Canon USA Service for one of my Canon cameras and it arrived today. I am impressed for the fast shipping but not so much by the efficiency of the packaging.Additional photo inside. More »
shipping
Halve Your Shipping Costs With Amtrak
Express shipping from Amtrak is a cost-efficient way to ship packages between cities, sometimes costing half the price of UPS or FedEx. More »
stupid shipping gang
From the looks of David's package, Dell isn't close to honoring its promise to switch to alternative packaging within the next two months. This obscenely large box contained nothing more than a 2GB flash drive. David's son snapped a few pictures, which appear as an eerie slideshow after the jump.
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Dell Still Ships Tiny Items In Massive Boxes
From the looks of David's package, Dell isn't close to honoring its promise to switch to alternative packaging within the next two months. This obscenely large box contained nothing more than a 2GB flash drive. David's son snapped a few pictures, which appear as an eerie slideshow after the jump.
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complaints
Microsoft Keeps Your Repaired XBox For 4 Months, Calls You A Thief For Wanting It Back
Microsoft hasn't returned Tiffany's XBox 360 for four months because they think she is a thief, even though she has her original receipt and a credit card statement proving that she is the console's rightful owner. Microsoft repaired the XBox back in January and tried to return it via FedEx, but a shipping snafu landed the box back at Microsoft's service center. Tiffany has called repeatedly. She even sent a letter to Microsoft's legal department, after sending her receipt and statement, asking how else she could prove ownership. That was 22 days ago. She has yet to receive a response. More »
shipping
FedEx Kinkos Is Confused By Your Request To Overnight A Letter
The workers at the FedEx Kinkos in Astor Place didn't know how to react when reader Eric asked to overnight a letter. They were apparently trained to handle only the Kinkos side of the store, and weren't sure how to ship Eric's parcel—a school board election ballot—to Hackensack, New Jersey. Their solution was both innovative and idiotic: they told Eric to write his credit card info on a slip of paper, and promised to take care of everything the next morning. More »
shipping
UPS Breaks, Steals Computer
Nick paid the UPS store in Woburn, Massachusetts $600 to ship his computer with insurance to and from England. UPS smashed the computer somewhere along the way and insisted that Nick would need to wait 4-6 weeks for a decision on his claim. After a month, Nick called the UPS store and was told that they needed additional documentation. Another month later, Nick decided to get a new computer and asked for the damaged computer back so he could use it for parts, only to find out that the UPS store had inexplicably shipped it to headquarters, which then delivered it to a stranger in New York named Ken. More »
warranties
It's Been 3 Months And 12 Days Since My XBOX Broke And Microsoft Still Won't Send Me A Box
Reader Dustin lives on a military base and Microsoft keeps telling him that they can't fulfill his warranty because UPS doesn't ship XBOXs back and forth from military bases. According to UPS, this isn't true. Dustin tried escalating his complaint and got some apologies, but months went by and still no box arrived for his broken XBOX 360. More »
shipping
Emily noticed that the weird puppet crap she was thinking of buying on Ebay would make her PayPal account explode:
Shipping Is Getting Expensive
Emily noticed that the weird puppet crap she was thinking of buying on Ebay would make her PayPal account explode: I know shipping products can be expensive, what with the rising fuel costs and all, but this shipping charge from the UK to Utah is ridiculous! Maybe the seller's just padding the fee, I don't know. :)More »
requests
