NEW YORK, 6:07 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

shipping problems

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walmart

How To Cancel An Order You've Placed On Walmart.com

As we noted in this earlier post, it's technically not possible to cancel an order after you've placed it on Wal-Mart's website. A helpful reader says there are a couple of ways around this, although neither option will immediately free up any hold on your funds. More »

8:06 AM on Fri Jun 27 2008
By Chris Walters
6,485 views, 8 comments

walmart

Walmart.com Holds $550 Hostage For PS3 Bundle It Won't Ship

Consumerist reader The Unicorn has $550 tied up in some strange Wal-Mart purgatory for a PlayStation 3 bundle that they won't ship to her, even though it clearly states in their online terms that they won't charge you for your order until it's shipped. Her customer service queries are being met with content-free scripted CSR-bot responses. She writes, "Here's the thing: don't ever buy anything from Walmart, ever. I knew this, and ignored it, and now I'm paying the price."

Update - 06/27/08: The Unicorn says Wal-Mart called her today and offered to cancel the order!

More »

4:17 PM on Thu Jun 26 2008
By Chris Walters
13,340 views, 67 comments

Latest by The Unicorn: UPDATE! okay, so, I just got a call from some California-based Walmart CSR, who "was just going through some of their orders" & noticed that my PS3 bundle hadn't shipped. she said they'd be getting some more in soon, but more »

shipping problems

Amazon Screws Up Mother's Day Order

When Amazon works, it's a great example of what man and machine can do together to make shopping easier. When it doesn't work, you're stuck with a higher-priced camera from Wal-Mart and a second camera you thought was canceled shipped from Amazon, with a refund taking 3-5 days to go through. More »

12:00 PM on Sun May 11 2008
By Chris Walters
3,004 views, 18 comments