shipping problems
”Walmart.com Holds $550 Hostage For PS3 Bundle It Won't Ship
Consumerist reader The Unicorn has $550 tied up in some strange Wal-Mart purgatory for a PlayStation 3 bundle that they won't ship to her, even though it clearly states in their online terms that they won't charge you for your order until it's shipped. Her customer service queries are being met with content-free scripted CSR-bot responses. She writes, "Here's the thing: don't ever buy anything from Walmart, ever. I knew this, and ignored it, and now I'm paying the price."
Update - 06/27/08: The Unicorn says Wal-Mart called her today and offered to cancel the order!
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