Consumerist

Posts Tagged “

shady

scams

Scammed By Curb-Side Check In At JFK

Reader Andy decided to check his bag curb-side at JFK, that wretched hive of scum and villainy, and the curb-side check-in attendant scammed him out of $15 by promising to sneak his "overweight" bag onto the flight for a "big tip." Naturally, after the deal was done, Andy realized that his bag probably wasn't overweight and he'd just been scammed. Now he's writing in to tell his story so that other consumers can avoid a similar fate. More »

shady

Does That Chain Restaurant Or Fast Food Match The Nutritional Information? Apparently Not.

TV stations all over the country recently got together and tested a bunch of dishes from chain restaurants and fast food places to see if the nutritional information they were advertising actually matched the food. The report targeted menu options from chains such as Applebee's, Macaroni Grill, Taco Bell and Chili's that were marketed as healthy. So did the calories in the food match the calories on the menu? Nope. Of the items tested, all but one were way over on calories, or fat content... or both. More »

Bank of America will pay a nearly $10 million settlement to 15,000 customers after feeding investors information that was biased towards its own funds, says the SEC. [CNNMoney]

shady

Azureus: Other ISPs May Also Be Throttling BitTorrent

Azureus has released data that suggests that Comcast may not be the only ISP throttling BitTorrent, says TorrentFreak:
A few months ago Azureus petitioned the FCC, which led to a FCC hearing in February. One of the complaints from the commission was that there is little data available on the scope of BitTorrent throttling, a gap Azureus now tries to fill by collecting data on the prevalence of TCP-resets among ISPs worldwide.
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shady

Continental Airlines Using "Fuel Emergencies" To Skip Ahead Of Other Airlines At Newark?

There's evidence that Continental Airlines might be engaged in some shady manipulation of air traffic controllers by creating "fuel emergencies" in order to skip ahead of other airlines and land quicker at Newark, says the Wall Street Journal. So-called "fuel emergencies" aren't as scary as they sound— planes that are getting close to the minimum amount of fuel required to remain in the air can call into the tower and get "expedited handling," and skip the line. There's no real danger to passengers. More »

privacy

Dumpster Diver Finds Customer Financial Information In Bank Trash

James Hastings is a dumpster diver who has found a mother lode of consumer financial information that employees carelessly tossed in dumpsters outside of several People's United Bank branches. He says he was trying to expose the bank for not safeguarding customer's records. The bank says he was trying to extort them into giving him a job.

For four months, James Hastings searched through trash bins outside People's United Bank branches in Fairfield County. He pulled out bags of paperwork with private information, including customers' Social Security numbers and account information.
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shady

Justice Department Will Investigate Countrywide's Lending Practices

A judge has authorized an investigation into Countrywide's lending practices, says the NYT.
Judge Thomas P. Agresti of the Federal Bankruptcy Court in Pittsburgh on Tuesday approved an inquiry into "the impact of Countrywide's bankruptcy procedures on the integrity of the bankruptcy process" by the Office of the United States Trustee, a Justice Department arm that polices bankruptcy filings.
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test drives

BMW Denies Test Drive Because You Are Not A "Serious Customer"

BMW of Columbia refused to let reader Barry test drive a 135i because he was not a serious customer. The dealership didn't tell Barry what would make him a serious customer, but they seemed offended when Barry explained that he wasn't going to buy a car that day. More »

absurd

Steve Jobs Only Wishes He Could Price Like This

Erin writes, "I was searching for an iPod Nano on Google Products and this link came up!" That's one hell of a markup there, anonymous web store with no branding and an empty "Contact Us" page. Our favorite part: "NOT FOR RESALE"—don't even think about buying this and marking it up for your own store. More »

abject failure

DirecTV Refuses To Budge On $480 Cancellation Fee For Swapping Receivers

We do hate it when our advice turns out to be crappy. Daniel, the guy who switched his receiver only to find that he was stuck with a new 2 year contract, was told by the CEO's office that he was, as they say, sh*t out of luck. More »