(frankieleon)

Nobody At Brother USA Knows How To Forward An E-Mail

Fifty years ago, while her husband was in the military and stationed in Japan, Lance’s grandmother bought a lovely Brother sewing machine. She has now handed it down to Lance’s wife. The nice thing is that she still had the manual, but that manual is only in Japanese, since the machine was only sold on the Japanese market. The machine has all kinds of advanced features that Mrs. Lance can’t access, because she can’t read Japanese. Maybe, Lance thought, Brother has the manual available for purchase, or even in digital form. [More]

No Manual? Look For A Digital Copy Online, Or Simply Ask For One

No Manual? Look For A Digital Copy Online, Or Simply Ask For One

Stephanie writes, “I’m guessing I’m not the only Consumerist reader to ever get a sewing machine hand-me-down or buy one from a garage sale sans operating manual.” In fact, there are all sorts of devices that require some level of instruction before you can get the maximal use out of them. The problem is, people lose manuals, and companies don’t always make them available for download once they’ve been pulled off the market. Stephanie almost paid $35 for a digital copy when she decided she’d try asking the company directly.