Qualified written requests
If you're trying to get your mortgage modified or just a question answered but find yourself stymied by your loan servicer's slow or lack or response, you can write what is termed a qualified written request (QWR) under section 6 of Respa,
The Real Estate Settlement Procedures Act. Under federal law, they have to acknowledge the letter within 20 working days and respond in 60. Inside, a template to follow for drafting a QWR...
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lawsuits
Slightly old news, but the stone-faced-stand-off-to-first-blink between Blackberry maker Research in Motion (RIM) and
NTP over vague patents to send email from portable devices is finally over. Which is great news for the consumers who've been nervously caught in the crossfire.
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sony
Just in case you purchased a Sony CD "protected" by the rootkit
DRM and want to claim your $7.50 worth of mp3s,
SonySuit.com has all the available details on registering to take part. We're still particularly interested in the precedent being set here by Sony: they have gone on record stating that $7.50 is the price of two full albums of digital music. And a few mp3s to have your computer's security compromised still seems like a pretty crappy deal. But it's better than nothing and every person taking part in the class action suit is helping send a message to companies trying to implement similarly sleazy DRM schemes. So go check it out, if you've still got that Celine Dion receipt in your wallet.
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refund
Robin G. writes:
So, the Apple iPod Settlement website FAQ said there would be a result by September 20th 2005, but the front page now says that on December 22nd 2005 the settlement is final and it's just a case of the Settlement Administrator moving forward with "claims administration and claims fulfillment."
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spyware
Good news for the naive Luddites that each and every one of us has in our families. You know, the ones who believe that Internet Explorer pop-ups with Windows-like dialogue buttons are actual OS warnings and start naively clicking their way to a system infected with the spyware these scams are claiming to
prevent. Because the
FTC has finally nailed some of these companies and made them pay out over $2 million in ill-gotten gains.
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