FTC Makes Twitter Promise Not To Mislead Customers About Privacy

FTC Makes Twitter Promise Not To Mislead Customers About Privacy

Twitter has settled a Federal Trade Commission investigation, which started after a hacker gained access to a number of Twitter accounts (including President Barack Obama’s) and sent out fake tweets from those addresses. Under the terms of the settlement, Twitter “will be barred for 20 years from misleading consumers about the extent to which it maintains and protects the security, privacy and confidentiality of nonpublic consumer information.” We don’t know what happens in year 21. [More]

http://consumerist.com/2009/01/16/add-alabama-to-the-unpublicized/

Add Alabama to the unpublicized states that are also participating in the Dell settlement. If your state wasn’t in the original list of 34 earlier this week, be sure to check your attorney general’s website just in case. [Alabama settlement info - PDF] (Thanks to Henry!)

http://consumerist.com/2009/01/15/its-not-one-of-the/

It’s not one of the 34 states publicized earlier this week, but Texas is another one of the states where you can get a piece of the DELL settlement. [Texas Dell Claim Form]

Settlement: Sara Lee Agrees To Change Misleading "Whole Grain" Packaging

Settlement: Sara Lee Agrees To Change Misleading "Whole Grain" Packaging

Back in December the Center for Science in the Public Interest became annoyed with Sara Lee for allegedly misleading consumers about the amount of “whole grain” in their breads. The organization announced its intention to sue Sara Lee over its “Soft & Smooth Made with Whole Grain White Bread,” which claims to combine “all the taste and texture of white bread with the goodness of whole grain,” when actually “there is more water in this product than whole grain,” according to the CSPI.

Cattleprod Loan Servicers To Answer Your Loan Modification Requests

Cattleprod Loan Servicers To Answer Your Loan Modification Requests

If you’re trying to get your mortgage modified or just a question answered but find yourself stymied by your loan servicer’s slow or lack or response, you can write what is termed a qualified written request (QWR) under section 6 of Respa, The Real Estate Settlement Procedures Act. Under federal law, they have to acknowledge the letter within 20 working days and respond in 60. Inside, a template to follow for drafting a QWR…

Sears Settles "Stove Tipping" Class Action Lawsuit

Sears Settles "Stove Tipping" Class Action Lawsuit

Consumer groups, which were not involved in the lawsuit, say more than 100 people have been killed or injured from scalding and burns caused by hot foods and liquids spilling from the stove top, or from being crushed by the weight of a stove that has tipped over.

Crybaby NTP Finally Settles Blackberry Patent Dispute

Crybaby NTP Finally Settles Blackberry Patent Dispute

Slightly old news, but the stone-faced-stand-off-to-first-blink between Blackberry maker Research in Motion (RIM) and NTP over vague patents to send email from portable devices is finally over. Which is great news for the consumers who’ve been nervously caught in the crossfire.

SonySuit.com Covers Sony Rootkit Settlement Details

Just in case you purchased a Sony CD “protected” by the rootkit DRM and want to claim your $7.50 worth of mp3s, SonySuit.com has all the available details on registering to take part. We’re still particularly interested in the precedent being set here by Sony: they have gone on record stating that $7.50 is the price of two full albums of digital music. And a few mp3s to have your computer’s security compromised still seems like a pretty crappy deal. But it’s better than nothing and every person taking part in the class action suit is helping send a message to companies trying to implement similarly sleazy DRM schemes. So go check it out, if you’ve still got that Celine Dion receipt in your wallet.

Consumers Speak: Where’s My iPod Settlement?

Robin G. writes:

So, the Apple iPod Settlement website FAQ said there would be a result by September 20th 2005, but the front page now says that on December 22nd 2005 the settlement is final and it’s just a case of the Settlement Administrator moving forward with “claims administration and claims fulfillment.”

“Anti-Spyware” Scam Companies Fined for $2mil

“Anti-Spyware” Scam Companies Fined for $2mil

Good news for the naive Luddites that each and every one of us has in our families. You know, the ones who believe that Internet Explorer pop-ups with Windows-like dialogue buttons are actual OS warnings and start naively clicking their way to a system infected with the spyware these scams are claiming to prevent. Because the FTC has finally nailed some of these companies and made them pay out over $2 million in ill-gotten gains.