Uber Expands On-Demand Food Delivery Service To 10 More Cities

People who are looking for a bite to eat, but don’t feel like interacting with the world at large can now simply order their meals from their Uber app. The ride-hailing company expanded its UberEATS meal-delivery service to 10 more cities, including Washington, D.C., San Francisco, Atlanta, Houston, Seattle, and Dallas. The service delivers customers their choice of meals from a specially curated and rotating menu that features “local flavors that you crave the most” from the “most popular, iconic restaurants.” [The Wall Street Journal]

(courtesy of General Motors)

GM Launches Ride-Share Service Maven In U.S., Germany

General Motors currently operates a number of pilot car-sharing and peer-to-peer vehicles services in the U.S. and Germany. Today, the company announced it would roll all of those program into one, Maven.  [More]

Uber To Pay $7.6M To California In Order To Keep Drivers On The Road

Uber To Pay $7.6M To California In Order To Keep Drivers On The Road

Uber must pay a $7.6 million fine in order to keep its drivers on the road in California after the state’s Public Utilities Commission (CPUC) voted on Thursday to approve a judge’s months-old recommendation that found the ride-sharing company failed to meet data reporting requirements.  [More]

(frankieleon)

Icahn Reportedly Wins Pep Boys Bidding Battle For $1B; Bridgestone Leaves Race

And just like that, it appears the auto parts retailer love triangle has ended: Bridgestone, the one-time preferred suitor of Pep Boy, reportedly bowed out of the months-long bidding war with Icahn Enterprises.  [More]

Auto Parts Retailer Love Triangle Reaches $1B With Icahn Once Again Topping Bridgestone In Bid For Pep Boys

Auto Parts Retailer Love Triangle Reaches $1B With Icahn Once Again Topping Bridgestone In Bid For Pep Boys

The auto parts retailer love triangle continues to take new twists and turns as the year comes to an end, with Icahn Enterprises once again upping the ante – to the tune of $1 billion – in its bid to steal Pep Boys away from suitor Bridgestone.  [More]

Pep Boys Concedes That Icahn’s Offer May Be “Superior” To Bridgestone, Will Explore The Deal Further

Pep Boys Concedes That Icahn’s Offer May Be “Superior” To Bridgestone, Will Explore The Deal Further

When Dollar General entered an unsolicited billion dollar bid for Family Dollar last year, the smaller company said thanks but no thanks. The latest merger-love triangle appears to be taking a different path: auto parts retailer Pep Boys seems to be mulling the idea of ditching its already agreed upon deal with Bridgestone in favor of more money from Auto Plus owner Icahn Enterprises.  [More]

(Mike Mozart)

Auto Parts Love Triangle: Icahn Offers $837M For Pep Boys, One-Upping Bridgestone’s $835M Bid

Love triangles are generally a plot device used in movies and television shows to keep viewers’ eyes glued to the screen, screaming for their preferred suitor to win out. Recently, though, the messy affairs have infiltrated the mergers and acquisitions realm with the months-long dollar store war – Dollar General and Dollar Tree fighting over Family Dollar. Today, that trend continued with the company behind Auto Plus offering to buy the already betrothed Pep Boys retail operations out from under Bridgestone.  [More]

(frankieleon)

Bridgestone Buys Pep Boys Auto Service Retail Operations For $835M

Have we seen the last of Moe, Manny, and Jack – you know, the faces of the Pep Boys auto parts brand? It’s possible as the retail chain has agreed to be acquired by tire giant Bridgestone for $835 million.  [More]

(Timothy Barnes)

AT&T, Verizon Must Pay To Investigate Landline Service Quality Problems In California

The California Public Utilities Commission plans to get to the bottom of why Verizon and AT&T phone service isn’t consistent in the state by making it clear that the state hasn’t forgotten a years-old order requiring that both providers conduct and finance investigations into their infrastructures.  [More]

Amazon’s Prime Day Gets Mixed Reviews, But Company Says Sales Were Up

Amazon’s Prime Day Gets Mixed Reviews, But Company Says Sales Were Up

While Amazon’s Prime Day didn’t get off to such a great start with customers reporting they weren’t able to get the “lightning deals” in their carts, it looks like the hype surrounding the Prime member-exclusive deal-day paid off: people were talking and spending money. [More]

(Adam Reker)

FCC Fines CenturyLink $16M, Intrado Communications $1.4M For Actions During Massive 911 Outage

Last month the Federal Communications Commission ordered Verizon to pay $3.4 million for failing to alert authorities of a preventable programming error that left nearly 11 million people in seven states without access to emergency services for six hours in 2014. While Verizon’s fine was decidedly hefty, it pales in comparison to the $16 million penalty the agency just levied against CenturyLink for the same 911 outage. [More]

(Jason Pope)

BMW Settles FTC Charges That It Required Consumers To Use Specific Parts, Service Centers Or Lose Warranties

Under federal law, car manufactures are prohibited from threatening to revoke vehicle warranties based on where a consumer chooses to have their vehicle fixed. Apparently, a division of BMW didn’t follow that rule and now must change its practices to resolve charges from federal regulators. [More]

(Jeepers Media)

Verizon To Pay $3.4 Million For Not Notifying Officials Of Massive 911 Service Outage

In April 2014 nearly 11 million people in seven states lost access to emergency services when a software programming error resulted a six-hour long 911 outage. The Federal Communications Commission determined in October that the lengthy outage could have easily been prevented, and today the agency began placing the blame by fining Verizon $3.4 million for failing to alert authorities. [More]

Woman Says Southwest Refused To Serve Her Alcohol, Wouldn't Say Why

Woman Says Southwest Refused To Serve Her Alcohol, Wouldn't Say Why

Angel says she hadn’t had any alcohol before getting on her Southwest Airlines flight last week, but for some reason the flight attendant decided–after first taking her order–that she felt “uncomfortable” serving Angel her vodka and Coke. [More]

Is Rudeness Inevitable In A Service Economy?

Is Rudeness Inevitable In A Service Economy?

The funny thing about a service economy, writes Peggy Noonan at the Wall Street Journal, is that it’s created a world where people who interact with the public are deliberately trained to be rude and compassionless. She thinks it’s partly because we threw out manners right as we reached a cultural moment where we interact with strangers more than ever. But that’s only part of it–she also notes that clerks are trained to get in your face and aggressively push for higher sales, and that the dreaded “Dead Face”–that stony look that’s used to shut down any communication at all–is probably taught by consultants as an efficient way to handle people. [More]

There Is A Remarkably Surly Employee At Taco John's

There Is A Remarkably Surly Employee At Taco John's

Reader Jordan wants us to know that there is a surly individual at his local Taco John’s. He’s complained to the company, but the surliness continues. [More]

Despite All Evidence To The Contrary, Comcast Believes You Do Not Exist

Despite All Evidence To The Contrary, Comcast Believes You Do Not Exist

Reader Gregg is pretty sure he exists. Comcast, however, is skeptical. [More]

Chick-Fil-A Has The Best Drive-Thru

Chick-Fil-A Has The Best Drive-Thru

The Chicago Tribune informs us that the quick-service industry publication QSR Magazine ranks fast food restaurants based on the follwoing drive-through attributes: speed of service, order accuracy, menu board appearance, and speaker clarity. Chick-fil-A is apparently unstoppable, stealing the top spot for the sixth time in seven years.