service providers

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Wayfair Now Offers To Send You An Electrician When You Buy Light Fixtures

Taking a page from Amazon, Yelp, Google, and Facebook, online retailer Wayfair is ready to play matchmaker with customers, connecting them with professional service providers when they buy a product on the site.  [More]

To Settle Lawsuit, AT&T Lets You Unlock Anything That's Not An iPhone

To Settle Lawsuit, AT&T Lets You Unlock Anything That's Not An iPhone

AT&T has settled a class action suit by providing codes that unlock any phones that were bound to AT&T. That includes any phones but that pesky iPhone, which is bound by an exclusivity agreement that lasts til 2012 but may or may not have already been renegotiated. [More]

FCC Leaks Summary Of National Broadband Plan

FCC Leaks Summary Of National Broadband Plan

The FCC has released a scan (PDF) of the five-page executive summary of the National Broadband Plan that it will present to Congress in two days. Although the summary is packed with recommendations, here’s a couple that a lot of broadband customers might be interested in: the FCC wants to develop “disclosure requirements for broadband service providers” so that consumers can make the best choice for service, and it wants to map broadband services across the country to better identify “specific geographies or market segments” where there’s not enough competition. [More]

Test Your Broadband Speeds For The FCC

Test Your Broadband Speeds For The FCC

Last Thursday, the FCC started collecting information from consumers about the quality of their broadband service. If you’ve got a PC that can run Java, you can go to Broadband.gov and run the test now. (The FCC will collect your IP address and physical address, but not your name or email address, reports Wired.) If you’ve got an iPhone or Android smartphone, you can download an app to measure your connectivity and report it. [More]

Is AT&T Behind Grassroots Groups That Are Opposed To Net Neutrality?

Is AT&T Behind Grassroots Groups That Are Opposed To Net Neutrality?

In the net neutrality debate, there are a surprising number of grassroots organizations (well, surprising to me at any rate) that have filed statements against the FCC’s recent draft of rules. Matthew Lasar at Ars Technica just published an interesting article where he looks at some of these groups and tries to figure out whether AT&T is secretly influencing them, or whether they really do think net neutrality will hurt those they represent–frequently minority groups–in the long run.

ISPs Are Maniacal Stalkers Who Read Your Email And Watch You Surf The Web

ISPs Are Maniacal Stalkers Who Read Your Email And Watch You Surf The Web

Internet service providers are actively tracking 100,000 users, reading every email they send and every website they visit, according to the Washington Post. The report coincides with a damning Associated Press investigation of ISP contracts which finds that they reserve broad rights to read essentially anything you view on the internet without any intervening supervision or regulation.