Melissa is a war veteran who has post-traumatic stress disorder and is able to function with the help of a service dog trained to help vets like her. She and her husband were recently strongly encouraged to leave a restaurant where they had dined with the dog before. No matter what kinds of documents or federal government websites she showed, the waitress, manager, and owner all insisted that the dog needed to leave…without actually telling the couple to get out of the establishment. [More]
Restaurant Says ‘No Pets,’ Tries To Make Iraq Vet And Her Service Dog Leave
By October 22, 2012
Wawa Pays $12,500 To Kicked-Out Customer With Service Dog
By August 8, 2012
Many people in Pennsylvania and New Jersey speak highly of the Wawa chain of convenience stores. Which is why it was a bit of surprise to folks in the area when a man was kicked out of a store earlier this summer because he brought his service dog into the building. Now the chain has not only agreed to fork over a bit of cash to the customer, but to also make sure its employees don’t repeat the mistake. [More]
Disabled Vet Says United Employees Kicked His Service Dog, Asked Him If He Was Retarded
By July 20, 2012
The founder of a group that places service dogs with disabled vets says he went through a 48-hour ordeal at Dulles airport outside Washington, D.C., this week and that not only did United Airlines employees kick his service dog twice, but one staffer actually insulted him in public. [More]
Popeyes Customer With Service Dog & Popeyes Manager Tell Two Completely Different Tales
By May 21, 2012
Why Is There A Dog Sitting At The Table At Outback Steakhouse?
By November 10, 2011
If they knew what an Outback Steakhouse was, most dogs would want to visit there as often as possible. But non-service dogs aren’t allowed inside. Reader Erik and his wife recently attempted to dine at Outback, but the presence of another customer’s large, poorly behaved ostensible service dog drove them out of the restaurant. [More]
TJ Maxx Subsidiary Kicks Out Girl With Service Dog, Apologizes, Then Kicks Her Out Again
By October 28, 2011
After an autistic girl and her service dog were wrongly kicked out of a discount clothing store owned by TJ Maxx, the district manager profusely apologized and gave them a $25 gift card to pick out anything she liked. When she returned and tried to use the gift card, store staff kicked her out for having a service dog again. Looks like someone didn’t get the memo. [More]
Continental Sorta-Apologizes For Not Allowing Service Dog On Flight
By September 24, 2010
Last month, Continental wouldn’t let Jessica bring her service dog on a flight because a ticket agent thought she was pulling one over on the airline. Now Continental has finally responded to Jessica’s complaint. She said the company is admitting partial fault in the dust-up, writing the agent’s “failure to provide you with the correct information would be considered a violation of federal disability law.” [More]
