Earlier today, we told you about a Whataburger restaurant in Florida that called the police to force a customer to leave because of complaints about her service dog. Now, a rep for the fast food chain gives the company’s side of the story. [More]
Whataburger Explains Why Manager Called Police About Customer With Service Dog
By November 28, 2012
Video: Police Officer Forces Whataburger Customer To Leave Because Of Her Service Dog
By November 28, 2012
Wawa Pays $12,500 To Kicked-Out Customer With Service Dog
By August 8, 2012
Many people in Pennsylvania and New Jersey speak highly of the Wawa chain of convenience stores. Which is why it was a bit of surprise to folks in the area when a man was kicked out of a store earlier this summer because he brought his service dog into the building. Now the chain has not only agreed to fork over a bit of cash to the customer, but to also make sure its employees don’t repeat the mistake. [More]
Disabled Vet Says United Employees Kicked His Service Dog, Asked Him If He Was Retarded
By July 20, 2012
The founder of a group that places service dogs with disabled vets says he went through a 48-hour ordeal at Dulles airport outside Washington, D.C., this week and that not only did United Airlines employees kick his service dog twice, but one staffer actually insulted him in public. [More]
Restaurant Turns Away Diners For Having Too Many Service Dogs
By June 28, 2011
Police were summoned to a Boston-area restaurant over the weekend after a group of 13 diners, including six with service dogs, were turned away by the manager for fear that so many canines could cause chaos. [More]
Sorry, Your Seeing-Eye Dog Has To Ride In The Trunk
By June 8, 2011
Legally, service animals are allowed in any place that their humans are: stores, restaurants, buses, and, yes, taxis. Yet a Colorado taxi driver has been suspended from work and fined by the state after refusing to let a blind woman bring her dog inside his taxi, claiming allergies. He demanded that the dog ride in the trunk. The woman, late for an appointment, acquiesced… then complained, taking her story to the media to publicize service animals’ rights. [More]
Continental Refuses To Believe Woman's Service Dog Is Real
By August 18, 2010
Continental sure has a lot of skeptical employees when it comes to customers with disabilities. Jessica tried to buy a ticket yesterday and was told no, because the ticket agent didn’t believe that Jessica’s self-trained service dog was legit. [More]
Isis Bridal Tells Woman With MS To Get Out
By May 19, 2009
Ooo, you nasty! With your service animal! Get out of here! That’s the new informal slogan of Isis Bridal & Formal in Dallas after news broke that they kicked out a 62-year-old grandmother with multiple sclerosis, because they were worried her service dog would get service dog cooties all over the dresses.
Dillard's Boots Disabled Iraq War Vet And His Service Dog, Too
By December 16, 2007
Dillard’s ejected disabled Army Staff Sergeant J. Alex Gozalez and his service dog Mason for violating the store’s no animals policy. The store manager did not believe that Gonzalez is disabled because he is neither blind nor deaf. Gonzalez uses Mason—who wore a vest reading: “SERVICE DOG – DO NOT PET”—to help keep his balance.
