(nyer82)

Man’s Family Determined To Carry Out A Last Request: Order A Pizza & Tip The Server $500

When Aaron passed away at the age of 30, he left his family with a will with all the usual instructions, including that any debt he owed his parents be repaid if he had money in the bank when he died. But he also had another request, one that his family has succeeded in thanks to the generosity of strangers: Order a meal and leave the server a really awesome tip. [More]

Comcast Suffers Major Midwest Outage

Comcast Suffers Major Midwest Outage

Another major outage hit Comcast customers, this time in the Midwest. Like the outage that occurred exactly a week ago on the East Coast, this one too started on a Sunday and involved their DNS servers being down. [More]

Ubisoft Authentication Servers Go Down, No One Can Play Anything

Ubisoft Authentication Servers Go Down, No One Can Play Anything

Hey, remember a few weeks ago when we posted about Ubisoft’s draconian DRM measures that keep players from saving their progress if their Internet connection goes out? Today, players found out what’s even worse than that: the authentication servers going down. [The Escapist] [More]

50 More Things Restaurant Staffers Should Never Do

50 More Things Restaurant Staffers Should Never Do

As promised, here is part II of the NYT “Stuff Restaurant Staffers Should Never Do” series. The list was written by a fellow who is opening a seafood restaurant in Bridgehampton, NY. We’ve grabbed the most debate-worthy of them for your enjoyment.

50 Things Restaurant Staffers Should Never Do

50 Things Restaurant Staffers Should Never Do

Over at the NYT there is a raging debate going on about restaurant server etiquette. We won’t reproduce all 50 “do nots” here, but we did pick a few particularly debate worthy edicts.

T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone

T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone

Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn’t intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can’t deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever.

T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail

T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail

This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up.

UPDATE: Additional Information On $5,700 Bandwidth Overage Story

UPDATE: Additional Information On $5,700 Bandwidth Overage Story

Last week, we brought you the story of Mick, whose dedicated server was compromised and he was hit with $5700 in bandwidth charges. Many readers, especially those working in the field, had questions about the particulars of his plan and contract with the Web host. The company, Servepath, contacted us with those details, as well as some crucial background information.

Web Host Doesn't Let You Know About Bandwidth Overages For A Week, Wants $5,700

Web Host Doesn't Let You Know About Bandwidth Overages For A Week, Wants $5,700

UPDATE: Additional Information On $5,700 Bandwidth Overage Story

Host Monster Turns On Customer, Shuts Down Blog Without Warning Or Sensical Explanation

Host Monster Turns On Customer, Shuts Down Blog Without Warning Or Sensical Explanation

Web hosting company Host Monster only has so many SQLs to hand out to people, and can’t go around passing them out willy-nilly. Why, there are probably websites in Africa that don’t have any SQLs. We’re not really sure what “SQL” is but we think it’s used to store blog entries; whatever it is, Joe Posnanski used too much of it. The Kansas City Star/Sports Illustrated reporter upgraded his hosting package a few months ago and was assured by Host Monster that there’d be no problems as his professional blog drew more traffic. “No problems,” except that last Friday they permanently closed his account without warning.

Walmart Decides To Honor DRM-Protected MP3 Purchases After All, At Least For Now

Walmart Decides To Honor DRM-Protected MP3 Purchases After All, At Least For Now

Last month, Walmart announced it was shutting down the DRM side of its online music store, and too bad if you were a customer, because they were also going to turn off the DRM server that authorized your music for playback. Apparently enough customers complained, because they came to their senses—at least for the time being—and decided to keep the server running. Read their email below.

Hewlett-Packard Takes Shipping Malware-Infested USB Sticks Very Seriously

Hewlett-Packard Takes Shipping Malware-Infested USB Sticks Very Seriously

WHO: Hewlett-PackardWHAT: A batch of USB keys for HP’s line of ProLiant servers have been shipped infected with the worms W32.Fakerecy and W32.SillyFDC. Both can allow attackers to take over a system.WHERE: HP ships USB sticks with malware [CNET] (Thanks to Jimbo!)

Court Rules "World Yacht" Can Be Sued For Not Distributing Gratuities To Its Servers

Court Rules "World Yacht" Can Be Sued For Not Distributing Gratuities To Its Servers

“Hold on,” you say to yourself—”If it’s a gratuity, doesn’t that by definition mean it goes to the wait staff?” Not if you’re a server for World Yacht, a “luxury dining fleet” in Manhattan that will now be sued by its employees for slapping automatic gratuities on diners’ bills, then keeping the extra money for itself. New York labor laws require “employers to pass on to workers any payments that customers understand to be tips,” but World Yacht argued that the banquet industry was exempt, and its servers should get nothing. Thanks to last week’s ruling, the employees can move forward with their suit.

Dell Business Blows Up Servers

Dell Business Blows Up Servers

If there’s one thing you expect Dell to know, it’s computers. And although that assumption may be baseless when you’re talking to a CSR from the Orient, telling you the only solution to your monitor being broken is to wipe your hard drive and reinstall, if you’re a business-class customer, talking to your Dell contact to set-up a RAID, you at least hope that they have an inkling of what they are doing.

Consumerist Data Theft Story #30451: AIG Server Stolen

Consumerist Data Theft Story #30451: AIG Server Stolen

The last 930,000 people in the world who have yet to have their identities stolen can rest easy. Congratulations, guys! You’ve finally joined the status quo!

Danish Time Geek’s Open Letter to D-Link

Danish Time Geek’s Open Letter to D-Link

Poul-Henning Kamp, a Danish citizen, has a good heart and an obsession with time but his time is running out, thanks to inconsiderate manufacturing by the D-Link corporation.

The Waiting Is the Hardest Part

The Waiting Is the Hardest Part

Lest you think that we get pleasure out of bad service at restaurants, let’s get one thing straight: There’s nothing that pleases us more than to be able to immediately reward someone for doing a great job. Gratuity-based jobs are not without their faults, but as a customer it’s got a lot going for it.