Since Doing Away With Sales Didn’t Work, JCPenney Is Just Getting Rid Of Check-Out Clerks

Since Doing Away With Sales Didn’t Work, JCPenney Is Just Getting Rid Of Check-Out Clerks

If it works for grocery stores, why not try it at a department store? JCPenney is doing away with human checkout clerks and turning to self-service stands instead. You never know, perhaps the lure of a new experience will bring in customers to the struggling retail chain, since doing away with sales didn’t quite pan out. [More]