self-installation

Comcast Sends Customer "Free" Self-Install Kit, Then Adds $9.95 Shipping Charge To Monthly Bill

By Chris Walters on April 2, 2009 12:34 AM 49 Comments

—>Hillary discovered that her money-saving free digital service self installation kit from Comcast wasn't so free after all when she got her monthly bill. She says they removed the charge when she called to ask about it, which further reinforces our suspicion that this is a sneaky plan to pass the cost of the free kit back to subscribers. If you request a free self install kit from Comcast, watch your bill for extra charges. More »