There’s a downside to media reports of airport mayhem. In Detroit, destination of the flight on which a failed alleged terrorist attack took place on Christmas Day, passengers expect additional security screening and are showing up early. Too early. Early enough that they’re screwing up the entire flight schedule. [More]
The Real Hustle shows two methods fraudsters can use to jack your ATM card and PIN. The first is the skimming method most of us are familiar with. The second is a lo-tech distraction-based method that, while interesting, seems a little higher risk than most card thieves are willing to put up with. [More]
Have you ever seen these crazy Walmarts ginormous data center in Missouri? Airplanes and the Google Maps Streetview car have. Dubbed, “Area 71,” the facility is built on bedrock so it can withstand numerous kind of disasters. Four years ago, their Bentonville, Arkansas HQ was said to have 460+ terabytes of storage. This is an auxilary facility in Missouri, located 15 miles from their HQ. It’s gotta have something in the peta or exabytes. Wonder what they use all that for? More pix inside. Leave your crackpot conspiracy theories in the comments. [More]
Todd got ripped off by a scammer on an eBay purchase. He made sure to insure the device before shipping it off via the United States Postal Service, but it turns out that an insurance claim won’t help him get PayPal to step up. [More]
When Campbell changed his phone number with Sprint earlier this year, the company immediately assigned his old number to a new customer. They also gave that customer full access to Campbell’s account.
Walmart can try to spin itself as being on the side of good all it wants, but if it ever suspects you of shoplifting, you may find that you’re powerless to fight back. In the case of a couple accused of shoplifting some Bic lighters in Niles, Michigan this past August, Walmart detained them, the police came and cuffed one of them, their two kids were taken to a security room, and—after a review of security footage proved the couple’s innocence—they were banned for life from all Walmarts. To top it off, Walmart’s legal team has sent the couple a letter asking to be reimbursed for 10 times the value of the lighters, even though the police determined no shoplifting had taken place.
For secretly stealing users’ phone number by exploiting a backdoor iPhone vulnerability, app developer Storm8 got slapped with a class action lawsuit.
Robear wanted to order from shirt.woot, but something strange happened when he went to register. After choosing a username and entering his e-mail address, he noticed that all of the forms were pre-populated with another customer’s information…including that user’s credit card information. He contacted Woot to try to find out what could have happened, but Woot either hasn’t figured it out yet, or just isn’t responding. (UPDATE: Response from Woot below.)
Considering the growing amount of credit card fraud, it’s not surprising that banks are becoming more and more vigilant about identifying suspicious transactions. It’s too bad they haven’t been as successful at filtering out false positives or promptly notifying customers, as James Fallows at The Atlantic recently discovered when he got his account frozen for sending files to his Kindle.
CBS 5 exposed a “gaping hole” in the code of California’s state-run employment website that allows anyone who views the site to access and modify other users’ resumes and personal info simply by changing some numbers in the URL.
Rather than make up some line about needing to make sure customers receive everything they paid for, Home Depot is now openly treating its customers like shoplifters.
Two passengers were arrested on a United flight from LA to New York after one of them jumped up and ran to the bathroom after being instructed to remain seated by a flight attendant. Apparently the man just needed to use the bathroom — like now.
We’re no longer indignant about Amex’s weirdly lax security policies anymore, we’re just confused. Why would a major credit card company cold call new customers and insist they give up bank and address info over the phone, or email sensitive data to strangers? Or, we just learned, demand that you use a lame password that isn’t case sensitive, is only 6 to 8 characters long, and can’t contain special characters?
Jonathan wanted to opt out everyone in his family from direct marketing campaigns, something the DMA promises is possible via their website. Surprise! It turns out the DMA doesn’t really care so much about whether or not you want to be taken off any mailing lists, and they have a rotten website and poor security protocols to prove it.
We’re not sure why a company would bother with offering a password feature on their customer accounts if they disable them without warning 3 months later as a matter of policy, but that’s how Southern California Gas Company rolls. Does it really matter, you ask? It might if you’re a victim of domestic violence.