http://consumerist.com/2008/01/17/reminders-print-out-the-website/

[JSStudios]

Does Urban Outfitters Have A Secret In-Store Website?

Does Urban Outfitters Have A Secret In-Store Website?

Reader Chaely C tried to return a gift to Urban Outfitters, only to find that the website in the store showed that her item was on sale for $19. Chaely knew her friends paid $58 for the item via Urban Outfitter’s website, and told the cashier this.

Best Buy Refuses To Stop Misleading Customers With Secret Website

Best Buy Refuses To Stop Misleading Customers With Secret Website

Once again a reader contacts us to complain about Best Buy misleading their customers with an in-store only website that looks identical to the “real” website—except for the prices.

Best Buy Still Embracing Deceptive In-Store Kiosks

Best Buy Still Embracing Deceptive In-Store Kiosks

Best Buy still uses a secret internal website to deceive customers, according to the L.A. Times. The website appearing on in-store kiosks resembles Best Buy’s official site in every way, except for the prices. Connecticut Attorney General Richard Blumenthal was surprised to hear that his investigation failed to end Best Buy’s bait-and-switch, telling the L.A. Times: “We thought Best Buy had addressed this. That’s what they said to us. Apparently that’s not the case.” A tipster in Virginia also reports the continued existence of the secret website.

Best Buy Adds Disclaimer To Secret Website

Best Buy Adds Disclaimer To Secret Website

In response to being sued and humiliated on the internet over their “secret website,” reader MK says Best Buy has added a disclaimer that warns customers that the in-store kiosk doesn’t display the same prices as the public website.

UPDATE: Best Buy Still Using Its Secret Website

UPDATE: Best Buy Still Using Its Secret Website

I have read on your website about deceptive practices involving Best Buy where they advertise one thing on their website for a price, and then it is different when you go in the store.