(Scott Miller)

$400M Loan From Its Own CEO Is Only 1/10 Of What Sears Needs To Stay Alive

I don’t know about you, but if someone loaned me $400 million, it would just about cover all my debts. But I’m not a sagging national retail operation that hasn’t been relevant in decades. If I were, then I’d probably need a much, much, much bigger loan to get out of hock. [More]

Sears Survives For Now, May Not Make It Through 2016

Sears Survives For Now, May Not Make It Through 2016

Earlier this week, we learned that Sears Holdings Corporation is borrowing $400 million to pay its bills from a hedge fund owned by its own CEO. Yet experts look at this transaction from the outside and wonder: what does it tell us that the company’s own CEO has stopped offering it unsecured credit? [More]

Sears Promises 5-Minute Returns And Exchanges Without Leaving Your Car

Sears Promises 5-Minute Returns And Exchanges Without Leaving Your Car

Sears is expanding the number of in-person services that they offer to customers who are horrified at the prospect of walking into a Sears. Now you can perform in-person returns and exchanges at your local store, but without getting out of your car. What kind of wizardry is this? It’s the department store chain’s new bid to win over customers with ease and convenience. [More]

Sears Borrows $400 Million From Its CEO, No Conflict Of Interest Here

Sears Borrows $400 Million From Its CEO, No Conflict Of Interest Here

Sears Holdings Company keeps losing money, and they need to borrow some cash. What do you do when you have trouble getting a loan and really can’t afford to pay a lot of interest on the money you desperately need? You ask your parents. In the case of Sears, its dad is Eddie Lampert, the company’s manifesto-writing chairman, CEO, and biggest investor. [More]

Sears Continues Retail Death Spiral, Still Sells A Few Useful Things

Sears Continues Retail Death Spiral, Still Sells A Few Useful Things

For the ninth quarter in a row, Sears Holdings Corporation has lost money. Even as the company closes stores, rents out remaining stores, and tries desperate moves like opening early on Thanksgiving Day and making fun of itself in its own ads, the company continues to sell itself for parts in a sad retail death spiral. Yet is there anything that you should consider buying at Sears while it still exists? Are Americans who sneer at Sears missing out? Maybe. [More]

Police Hunting For Man Who Stole 9 Lawnmowers From Sears… One Mower At A Time

Police Hunting For Man Who Stole 9 Lawnmowers From Sears… One Mower At A Time

When I first heard about a man wanted in Alabama for allegedly stealing nine lawnmowers from a Sears store, I assumed he’d swiped all the mowers at once with the aid of a truck or moving van. But no, this mower thief had the idiotic bravery to steal the nine mowers one at a time… in the backseat of his sedan. [More]

Sears Ships Tiny Wrench To Store In Giant Box

Sears Ships Tiny Wrench To Store In Giant Box

You would think that when ordering an item online for in-store pickup, a retailer would package the item in an efficient way, perhaps putting it in a box with other tools being shipped to the store. No. Not at Victor’s local Sears. [More]

The poster, now pulled from Sears.com.

Walmart, Amazon, & Sears Pull Poster Featuring Concentration Camp Sign

Oh, those troublesome third-party vendors: In yet another example of why it’s smart to keep the corporate eye on what products you’re shilling, Walmart, Sears, Amazon and other retailers have quickly moved to pull a poster that features a sign from Nazi Germany’s Dachau concentration camp. Yes, that was really for sale. [More]

Pretty Much Every Sears And Kmart Store Is For Rent Right Now

Pete Kraynak

Sears Holdings Corporation, the company that runs Sears and Kmart, has a problem. They have a lot of real estate, and not enough sales to keep all of that real estate busy. One solution is to close stores as they underperform or as their leases expire, which is what the company has been doing. Another solution? Rent out that space. For the right customer, virtually every Sears and Kmart store is up for grabs. [More]

Sears Reminds Customers: Only 199 Shopping Days Until Christmas

Sears Reminds Customers: Only 199 Shopping Days Until Christmas

Reader Andy sent us this e-mail he received from Sears as an example of Christmas Creep. He was confused that the retailer has already started its holiday marketing. A look through the Consumerist archives leads to a different perspective. It indicates that maybe Sears has figured out when the major gift-giving holidays actually are. [More]

(Rather-Be-Shopping)

More Mystical Secrets Of Retail Price Codes

Last fall, we posted a handy cheat sheet to price tag codes that can tell you whether an item is on its first or last markdown, or even whether it’s on clearance or just plain on sale. Want to learn some more codes? Of course you do! [More]

Fill Out This Simple Survey, Get Actual Help From Sears

Fill Out This Simple Survey, Get Actual Help From Sears

Over the last nine years or so of Consumerist, we’ve chronicled the tragic decline of Sears, an American institution. This has happened under the leadership of manifesto-writing hedge fund manager/CEO/intra-company deathmatch impresario Eddie Lampert. Shoppers’ biggest complaint: profound dysfunction and incompetence in stores. A manager at Sears slipped Consumerist a bit of information that people locked in a customer service battle with Sears might find useful. [More]

(Nicholas Eckhart)

Who Do Sears And JCPenney Closures Really Hurt? Malls

Back in 1959, Sears started the Homart Development Company. What did Homart develop? Malls! It built and ran malls across the country, malls that were home to Sears stores. Today, Sears is no longer in the mall business, and in many towns, Sears has left the mall as well. That’s terrible news for other mall tenants and for the mall business as a whole. [More]

Sears CEO On Company’s Troubles: “Sometimes You Have To Go Backwards To Go Forwards”

Sears CEO On Company’s Troubles: “Sometimes You Have To Go Backwards To Go Forwards”

The bad news for Sears? Stores will continue to close. But the good news, according to Chairman and CEO Eddie “Have You Read My Manifesto?” Lampert, is that just means Sears is living in the present, not the past. But “sometimes you have to go backwards to go forwards.” Okay, now we’re confused… [More]

Lands’ End Divorce From Sears Complete, But They’re Still Roommates

Lands’ End Divorce From Sears Complete, But They’re Still Roommates

After twelve years together, Sears and Lands’ End have officially split. They’ve been through a lot together: Sears bought the former sailing gear retailer in 2002, before the formation of the sprawling disaster that is Sears Holdings. For a while at least, absolutely nothing will change for consumers. [More]

Lands’ End Will Officially Be Freed From Sears On April 4

Lands’ End Will Officially Be Freed From Sears On April 4

After 12 years in the Sears family fold, Lands’ End is heading out on its own in a spinoff set for April 4. From there on out, it’ll be a stand-alone, publicly-traded company, without the shadow of its struggling former parent company looming over all those fleece jackets and sensible sweaters. [More]

(My Boss Named Meg)

Secret Service Reportedly Investigating Possible Data Breach At Sears

The retail world is still feeling the aftershocks that rumbled through the industry after Target revealed it was hit in a hack attack that exposed credit card info and personal data of up to 110 million customers. As such, inside sources are whispering that Sears is the focus of a new probe from the U.S. Secret Service to see whether it was the victim of a possible security breach. [More]

Supreme Court Won’t Stop Class-Action Lawsuits Over Front-Loading Washing Machines

Supreme Court Won’t Stop Class-Action Lawsuits Over Front-Loading Washing Machines

After several years of shutting down class-action lawsuits or affirming businesses’ ability to preempt such suits with forced arbitration, the U.S. Supreme Court today chose not to hear challenges to a trio of class actions about supposedly defective washing machines from three leading manufacturers. [More]