Sears Takes 2 Months And 4 Appointments To Fix Improperly Installed Washer

Sears Takes 2 Months And 4 Appointments To Fix Improperly Installed Washer

On Sept. 1 2006, I purchased a Kenmore HE2 Washer and Dryer from a Sears store located in Richmond, VA. These were full-sized units with the dryer stacked on top, and it was installed inside a utility closet in my kitchen by Sears technicians. I paid an additional $233 for a 5-year warranty for the washing machine.

As I will document below, Sears failed to live up to its warranty on multiple occasions, and because of this negligence my home has experienced considerable water damage.

Sears Home Repair Is Confused By Your Fridge

Sears Home Repair Is Confused By Your Fridge

We love Sears Home Repair. We love the missed appointments, the 9-hour-windows, the crazy guy who dumps your olive oil all over your dishwasher. Today’s complaint about Sears Home Repair is unusual in that Sears keeps telling our friend Michael that he bought his fridge somewhere other than Sears. Now, Michael may be crazy, but we’ve never heard of “I Bought My Fridge At Searsophrenia,” so we’re going to take the man’s word on this. From his email: