Consumerist
Posts Tagged “
Seagate
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above and beyond
Apple Replaces Hundreds Of Dollars In iTunes Purchases After Hard Drive Crashes
Like any responsible computer user, Benny regularly backs up his data. Unfortunately for him, the three Seagate external hard drives he used failed, and he lost about $500 in iTunes purchases. Seagate wanted $1700 to recover the data. Fortunately, Apple saved the day. More »
success stories
Seagate Issue Resolved After Posting Complaint Along With Executive Email Addresses On Company's Own Site
Shawn has a nice success story with the Seagate company that provides an interesting twist on the EECB (Executive Email Carpet Bomb) technique that we've been telling you about for months:I bought a Seagate FreeAgent Pro 750GB external harddrive about two or three months ago, and backed up several harddrives to it. Everything was going awesome on every computer I had, but then it had an issue on my desktop. "Delayed Write Failure" WHAT? I try to read the information on the drive, it won't allow me.More »
inquiries
Does Anyone At Dell Handle Busted Hard Drives?
Nobody at Dell can help Kevin return two broken hard drives. Kevin's Seagate 320GB FreeAgent drive refuses to power on, and his 160GB Western Digital won't boot. Kevin sent Dell a note after wrangling with eleven CSRs over five hours:I called tonight due to 2 harddrives I purchased 26 days ago. Both drives have completely failed. One is knocking and the other won't power on at all. I called Dell and have been transferred to 11 people and 3 different calls:More »
computers
Contact Seagate Executive Customer Service
SeagateBrian Wilkes
Brian.E.Wilkes@seagate.com
Phone # (405) 324-3432 More »
