Apple Switching To New Kind Of Screw So You Can't Open Your iPhone

Apple Switching To New Kind Of Screw So You Can't Open Your iPhone

Apple has started to use a new kind of 5-pointed screw that no one has a screwdriver for except Apple. [More]

Amazon Tries To Clarify Download Limits For Kindle Books, Doesn't Quite Succeed

Amazon Tries To Clarify Download Limits For Kindle Books, Doesn't Quite Succeed

Dan, the Kindle owner who last week found that some of the books he’d purchased were no longer available to download due to unspecified limitations set by the publisher, spoke to more Amazon reps on Sunday. They clarified the DRM policy. Well, sort of.

Amazon Kindle Books Can Only Be Downloaded A Limited Number Of Times, And No You Cannot Find Out That Limit Before You Hit It

Amazon Kindle Books Can Only Be Downloaded A Limited Number Of Times, And No You Cannot Find Out That Limit Before You Hit It

[The CSR said] that there is always a limit to the number of times you can download a given book. Sometimes, he said, it’s five or six times but at other times it may only be once or twice. And, here’s the kicker folks, once you reach the cap you need to repurchase the book if you want to download it again.

Coca Cola Tells $10,000 Winner He Did Not Win; Gives Him $500 Instead

Coca Cola Tells $10,000 Winner He Did Not Win; Gives Him $500 Instead

A Connecticut limo driver with six kids was thrilled to discover he had won $10,000 in scholarship funds in a new Coca Cola sweepstakes. He even got a message from Coke congratulating him on his win. Turns out it wasn’t The Real Thing after all: the message was an error, triggered by a promo test. He hadn’t won a cent, because the “Twist and Text” contest didn’t actually start for another three weeks.

Forced Arbitration: You Lose, Now Pay For Our Lunch

Forced Arbitration: You Lose, Now Pay For Our Lunch

Mandatory binding arbitration, which corporations use to dodge accountability for their discrimination, negligence, or harassment, is a caricature of justice that offers no protection to consumers or employees. It’s also terrible for small business owners, as one couple found out.

Forced Arbitration: As Fair As A Sucker Punch

Forced Arbitration: As Fair As A Sucker Punch

We at Consumerist really hate mandatory binding arbitration, the faux-legal sucker punch that companies deliver when they screw up and you try to sue, and so should you. We’ve talked about its evils a lot, but no one can describe this legal abomination as well as the victims themselves, so this week we’ll let them speak.

Crackpot Restaurant Closes Abruptly After Selling Thousands In Gift Cards

Crackpot Restaurant Closes Abruptly After Selling Thousands In Gift Cards

Neil Smith, owner of two Crackpot Restaurants in Maryland, recently shut down one of them and left employees without pay and gift card holders without compensation.