Sprint Customers Terminated For Complaining Too Much Were Scamming Sprint For Free Service

Sprint Customers Terminated For Complaining Too Much Were Scamming Sprint For Free Service

Sprint announced Monday it was canceling the accounts of around 1,000 people who called customer service too much. At first blush, it might sound like a pretty jerk thing to do, have bad service and then punish people who complain, but we spoke with one of our most reliable Sprint insiders, who had a different side to the story: the terminated customers were scamming Sprint, calling in again and again, just to get free service credits.